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Speakers

Tanya Callaway Crews, Director of Operations - Self Service, Global Operations and Systems, AIG
John Cushman, Vice President, AT&T
James Damian, Senior Vice President, Enterprise Design, Best Buy
Bob Plante, Kiosk Programs Manager, BMW LLC of North America
Diane Jamai, Manager of Enterprise Change Management, Technology and Innovation, City of Tampa
Roberto Munoz, Project Lead for Web Self-Service, San Diego Gas and Electric Company
Jenni McKenzie, Voice Interaction Designer, Travelocity
Bernie Vasquez, Director, Service Culture, Tropicana
Claire Clonan, Customer Service Director, Wright Express
Emily Selene de Rotstein, Vice President, Sales and Marketing, Vocalabs | Better Surveys. Better