Speakers

Keynote Speakers and Industry Experts Include:



Ms Ivy Leung holds a BSc and a Master of Chemistry degree. She has worked in GlaxoSmithKline for over 17 years, having held management roles including Compliance, QC, Quality Systems, Tablets Manufacturing & Dispensary. Over the last 6 years, Ivy has been working as an Operational Excellence Expert, leading & influencing continuous improvement, generating insights, managing change, coaching & mentoring. Ivy is a certified Lean Sigma Master Black Belt.

Ivy was awarded the Glaxo Manufacturing Services Site Director Award in 2008 for her productivity improvement work in QA. The QC Laboratories in Boronia was certified as “Class A Laboratories” in May 2008, 2nd in the GMS network and the 1st including a Microbiology Laboratory.

Ivy Leung
Operational Excellence Expert and Knowledge Manager
GlaxoSmithKline


David is currently supporting the establishment of a Continuous Excellence culture at Nestle with a specific focus in their Business Services Support centre – GLOBE.

Following a variety of pharmaceutical sales, sales management, marketing and business development roles in New Zealand, Singapore, US, Shanghai, Hong Kong and Australia, David began his Lean Six Sigma journey here in Australia with Eli Lilly, first as a Black Belt and then Master Black Belt. Since then he has held roles at Bartter Enterprises and Optus where his expertise was utilised to not only support and mentor teams through their DMAIC projects but also work with the business leaders on the strategic integration of this approach to business improvement and operational excellence activities.

He is an experienced lean six sigma trainer having facilitated programs for Executives, Sponsors, Black Belts and Green Belts.

David has a BSc in Physiology and a Masters in Pharmacology from the University of Otago, New Zealand.

David Tarbotton
Quality & Continuous Improvement - Master Black Belt
AMP


Crispin Powis is a Mill Manager with Kimberly-Clark Australia (KCA), manufacturer of household brand names such as Kleenex facial and bath tissue, Huggies and Snugglers nappies and Viva kitchen towel. Trained in mechanical engineering, he spent his early years with KCA and previous employers in engineering roles. He braved the perilous move into management with a period as a front-line supervisor supplemented with further training in management and subsequently progressed into Technical, Production, Operations and full site responsibility roles.

Areas of interest and focus have been in designing teams to suit plant and business needs and then designing and implementing development programs for individuals comprising those teams. The key to success in operations he has run has been to equip and liberate the capability which most employees bring to the workplace every day. Pride in achievement brings hunger for new learnings, new responsibilities and, inevitably expectations for advancement. Strategies employed by KCA have included a progression from technical expertise to leadership management; leadership of self recognised as no less important than leading others. What starts out for young engineers as an exciting program of an international profile in a multinational manufacturer matures into a program of increasing self-awareness, personal growth and an even deeper appreciation for and contribution to the company.

Crispin Powis
Mill Manager- Ingleburn Plant
Kimberly Clark Australia


Sean Thomas has had a long term interest in motivation, particularly motivation in the workplace. He has developed an understanding of the factors that influence motivation and what an organisation can do to ensure that it's employees are optimally motivated and appropriately focused.

While working with Tima Consulting Sean has been involved with developing and implementing systems to increase motivation in the workplace, particularly in manufacturing organisations. These systems, which include both a consulting and software component, broke new ground in the application of psychology on the factory floor.




nospeaker

Sven Verbeek Wolthuys
Continuous Improvement Country Manager
Sara Lee Australia

Scott-Ferguson

Scott Ferguson
Continuous Improvement Manager
Snowy Hydro

Samantha-Jude

Samantha Jude
Continuous Improvement Manager
Sydney Water

Rob-Toms

Rob Toms
Operational Excellence Branch Manager
Western Power

Rohan-Ashton

Rohan Ashton
Executive Manager, Process Excellence
Commonwealth Bank of Australia

Sebastian-Hood

Sebastian Hood
Business Manager - Business Process Management Branch
Centrelink

Toby-Cook

Toby Cook</strong>
Manager - Projects and Training; Six Sigma
Boral

Adam-Villani-Westpac

Adam Villani
Business Improvement Manager- Collections
Westpac Banking Corporation

Sam-Fyfe

Samantha Fyfe
Director – Businessprocessdesign Team, Child Support Agency
Department of Human Services

nospeaker

Peter Gough
Principal Advisor - Business Improvement
Newcrest Mining

Morgan-Jones

Morgan Jones
General Manager, Master Black Belt South Pacific
BOC

Carolina-Segovia

Carolina Segovia
Manager, IT Process Improvement
ING Direct

nospeaker

Dave Palmer
Business Improvement Manager
AngloCoal

Cassandra-Fox

Cassandra Fox
Quality & Continuous Improvement Leader
Origin Energy

Dean-Carl

Dean Carl
Master Black Belt
Origin Energy

Mark-Boesel

Mark Boesel
Six Sigma Manager
Tyco International

nospeaker

Janeece Keller
Operational Excellence Manager
Luxottica Group

Simon-Arnold

Simon Arnold
Continuous Improvement Manager
Davey Water Products

Morgan-Jones

Morgan Jones
General Manager- Lean Six Sigma
BOC Limited

Roy-Johnson

Roy Johnson
Formerly NSW State General Manager
Viridian Glass/CSR

nospeaker

Chris Trowbridge
Business Improvement Coordinator
BIS Industrial Logistics

Peter-Harper

Peter Harper
Deputy Australian Statistician
Australian Bureau of Statistics

Matt-Nettleton

Matt Nettleton
Continuous Improvement Manager
Corex Plastics

george-lee

George Lee Sye
Author of “Process Mastery with Lean Six Sigma”

Dave-Colliver

Dave Colliver
Lean and Production Engineering
Seeley International



35+ Improvement professionals presented at Process Excellence 2009

2009 Keynote Speakers:

Wayne-Needs

Wayne Needs
Vice President & General Manager, Global Services & Support Australia
BOEING DEFENCE AUSTRALIA LTD

Air-Commodore-Dennis-Green

Air Commodore Dennis Green
Director General, Air Force Special Projects
ROYAL AUSTRALIAN AIR FORCE

Cathy-Reber

Cathy Reber
Global Vice President and Head of AMEX Programme
AMERICAN EXPRESS

Peter-McDonald

Peter McDonald
Head of Quality
NATIONAL AUSTRALIA BANK

nospeaker

Peter Fenton
CEO Postal Services
NEW ZEALAND POST

Leading Speakers and Industry Experts Included:

Services and Transactions

  • Rowan Munchenberg, Executive General Manager for Service Delivery, COMMONWEALTH BANK
  • Jim Ross, Head of Process Improvement and Projects, CITIBANK
  • Murray Wu, General Manager, Business Transformation, KIWIBANK
  • Vik Kortian, Six Sigma Lean Programme Director Asia Pacific and Master Black Belt, UNISYS
  • Bernard Kornfeld, Lean Six Sigma Master Black Belt Asia Pacific, BAXTER HEALTHCARE
  • Cassandra Fox, Quality Leader, GE COMMERCIAL FINANCE AUSTRALIA AND NEW ZEALAND
  • Cassandra Price McCoy, Master Black Belt, GE COMMERCIAL FINANCE AUSTRALIA AND NEW ZEALAND
  • Dean Carl, Lean Leader and Master Black Belt, GE MONEY
  • Jane Winterman, Business Improvement Manager, NEW ZEALAND POST
  • Chris Reed, Continuous Improvement Manager, AIR NEW ZEALAND
  • Mark Harper, Executive Manager, Process and Credit Strategy, SUNCORP
  • Millie Robb, Quality Manager and Master Black Belt, NATIONAL AUSTRALIA BANK
  • Neil Firth, General Manager Lean Sigma, QANTAS
  • Jeremy Hards, Manager Lean Six Sigma, QANTAS
  • Greg Kilbey, Six Sigma Master Black Belt, ANZ
  • Steev Cole, Trainer, ANZ
  • Melanie Kneale, Chief Operating and Technology Officer, NIB HEALTH FUNDS

Manufacturing and Mining

  • Kerri Gill, National Business Improvement Manager, COCA COLA AMATIL
  • Morgan Jones, Asia-Pacific Deployment Leader and Master Black Belt, BOC
  • Peter Skellern, Director Marketing and Sales Asia-Pacific, DUPONT
  • Christine Hawkins, Manager Total Customer Experience Asia Pacific, HEWLETT PACKARD
  • Jim Curtis, Business Excellence Manager, BHP BILLITON ILLAWARRA COAL NEWCREST MINING
  • Roger Verkerk, Lean Six Sigma Leader, MERCK, SHARP AND DOHME
  • Peter Gough, NEWCREST MINING
  • Lindsay Wakefield, Managing Director, SAFETECH
  • Chris White, Operations Manager, SAFETECH

Public Sector and Not-for-Profit

  • Simon Bodie, Head of Six Sigma, ADELAIDE UNIVERSITY
  • Assoc. Prof. Mile Terziovski, Director, Centre for Global Innovation and Entrepreneurship, UNIVERSITY OF MELBOURNE
  • Stephen Grech, Manager Business Review and Evaluation, DEPARTMENT OF HUMAN SERVICES, VIC
  • Helen Ganley, Systems Analyst, NORTHERN SYDNEY CENTRAL COAST AREA HEALTH SERVICE
  • Grant Spratt, Senior Project Manager, AUSTRALIAN BUREAU OF STATISTICS
  • Roger Hilton, Chair, Lean Six Sigma Division, AUSTRALIAN ORGANISATION FOR QUALITY, QLD