Keynote Speakers and Industry Experts Include:

Leading Process Transformation in a Recovering Market

  • Identifying and Eliminating Process Defects
  • Increasing Quality of Customer Service
  • Embedding Cultural Change
  • Driving Innovation in Process Improvement

Process Excellence 2010 is the premier event in Australia designed specifically to address the challenges that hinder process transformation and prevent maximum business results.

Whether you are in services and transactions, manufacturing or the public sector, improving business processes has become increasingly critical to your organisation’s success. This dedicated forum is focused on managing culture change, and showcasing experiences from L6S methodology deployment. Attendees will gain practical insight into the latest thinking on process improvement and hear from those adopting unique ways of applying the application.

Featuring Case Studies & Insights from:





Boral-logo Australian-Bureau-of-Statistics American-Express
Seeley-International SaraLee Nestle
NIB Davey-Water-Products images
Origin-Energy Corex Child-Support-Agency
Kimberly-Clark2 ING-DIRECT-logo2 MerckLogo2
GSK DHS-Vic2 Snowy-Hydro2
Westpac-Institutional-Bank2 Western-Power3 Sydney-Water2
Centrelink

Process Excellence 2010 is dedicated to the solutions that drive process improvement

In such an evolving business environment you cannot afford to miss out on hearing the latest developments in the process improvement arena from your peers. Key takeaways include:

  • Strategies to make a genuine impact to your bottom line using process improvement tools, systems and enablers
  • How to realise business value whilst delivering for the customer
  • The insider story on innovative strategies to drive continuous improvement
  • Soft Skill Interactive: change management and culture change 101
  • The development and implementation of business intelligence, metrics and reporting to support decision making

Process Excellence Awards 2010

Recognising achievement of the highest level across the Asia-Pacific region in services and transactions, and manufacturing. Don’t miss this opportunity to review your performance and gain the recognition that you and your process improvement team deserve at the Awards night on 29 June 2010.

This is an outstanding opportunity for process improvement teams to enhance, develop and recognise process champions and teams. Be in the running for an Award to:

  • Acknowledge and reward your high performers
  • Benchmark your process improvement against Best Practice
  • Get a detailed assessment of current performance related to processes by an independent group of evaluators
  • Market your commitment to continuous improvement to your customers
  • Attract media coverage by key business media at the Awards night

Simplifying Statistics

minitab Register now for this one-day seminar. Learn from industry experts how to improve efficiency and boost profits using statistical analysis. This complementary event includes all scheduled sessions and lunch, but attendance is limited.

Featured speakers:

  • Using Data and Statistics to Drive Improvement
    Anthony Tarsill, Secora Consulting
  • Statistical Process Control
    Bass Masri, ResMed Ltd
  • Simplifying Statistics
    Ming Dong, Minitab Pty Ltd
  • Analysing Non-Normal Data Made Easy
    Shalendra Jattan, Tyco Electronics Pty Ltd
  • Using Minitab to Support Lean Six Sigma Activities
    Alan Skinner and Daniel Ionita, Lean Six Sigma Business Excellence Institute
  • Simplifying Six Sigma
    Ross Farrelly, Minitab Pty Ltd

Learn more and register

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