Press Passes
Press passes are available to editorial staff writers employed by a trade publication, mainstream media outlet (newspaper, radio, TV, etc), or online magazines. Freelance writers, contributing editors, or bloggers may request press passes if the event is being covered for a specific publication or topic-related article.
In accepting an IQPC press pass, the recipient agrees to abide by IQPC’s Press Policy.
To request a press pass, please email abby.lombardi@iqpc.com.
Please note: We encourage all members of the press to pre-register by no later than to December 18, 2009. Failure to do so may jeopardize your admittance into the event. IQPC reserves the right to refuse admittance to this event.
Press Releases
March 17, 2010
IQPC and Customer Management IQ to Organize Call Center Week in June
March 16, 2010
Orbitz Worldwide, Guthy-Renker, Netflix, MySpace, New York Life, The SCOOTER Store and US Auto Parts Create a Customer-Centric Culture to Inspire Excellence and Grow the Top Line in their Call Centers
October 29, 2009
Overstock.com, Comcast and ING Direct Share Ways to Leverage Customer Experience for Growth and a Strengthened Front Line at the Call Center Summit
www.businesswire.com/news/home/20091029005913/en
July 29, 2009
Canada’s Most Highly Anticipated Call Centre Event Returns with Best Buy, AMEX Canada, Saber Inc., and Many More!
www.businesswire.com/news/home/20090729005721/en
May 20, 2009
IQPC’s 10th Annual Call Center Week Focuses on Turning Adversity Into Advantage
www.businesswire.com/news/home/20090520005719/en
April 22, 2008
Deena Ebbert, Fish Philosopher, Keynotes the 9th Annual Call Center Week
May 12, 2008
EventMingle creates online community for 9th Annual Call Center Week
May 20, 2008
IQPC & Customer Management IQ announce the Call Center Excellence Awards taking place at the 9th Annual Call Center Week
June 9, 2008
UpTake 2.0 from Upstream Works - a Revolution in Call Center Analytics
November 5, 2008
4th Annual Call Center Summit Focuses on Opportunity in Economic Storm
Press Policy
IQPC events are not public. Press pass holders may be asked to leave at any time, for any reason, including violating the following protocol:
For admittance, media members are required to show press credentials. Members of the media without proper ID will not be admitted.
Media members must identify themselves as media at all times. That includes, but is not limited to:
- Wearing a press badge (easily visible)
- During Q&A, first introducing yourself as (your name), reporting for X publication. Then asking your question.
- During interviews, formal or informal, with speakers or attendees
- At the registration desk, before entering the banquet hall
Conference materials are not included with press passes.
Tape recording is forbidden, without prior speaker (or attendee) consent.
Media members are not to pass information to conference-producing divisions of their companies.
Tear sheets (article copies) and/or electronic copies of published articles should be submitted to IQPC within 30 days of the event or when article/story appears in print or online. Please send articles to Abby Lombardi at Abby.Lombardi@iqpc.com