8:30 – 12:30 Workshop A: 2G to 3G transition masterclass – overcoming major challenges

The adoption and transition of new technologies is never a simple process and operators looking to adopt 3G need to be aware of the multitude of potential issues when the new and existing networks are multi-layered. The end goal of an efficient transition is to minimise costs and downtime, and to ensure customer service levels do not drop due to technical difficulties. This can prove a tremendous challenge, which is why this workshop will take you through the key components of an effective transition and help you develop a robust framework for adoption. You will also be able to troubleshoot your key challenges and find practical and timely solutions that will save you time and money.

• The transition process checklist
• Determining the levels of investment required for the transition
• Backhaul network upgrade planning to accommodate new technologies
• Cost-effective methods for increasing network efficiency

Workshop facilitator to be confirmed

13:30 – 17:30 Workshop B: Maintaining a high quality customer experience and service through the introduction and multi-layering of new network technologies

The introduction of next generation technology networks to your existing architecture is a complex process that can create potential issues such as dropped calls or uneven coverage for end users. In order to ensure QoE and QoS levels are maintained throughout the process, operators need to be well prepared and able to react quickly to identify and resolve network issues. This workshop will take you through the process of ensuring you minimise and mitigate the biggest challenges resulting from multilayering, thus managing customer expectations.

• Common technical challenges with multi0-layering of networks
• Examining your existing network architecture and infrastructure’s readiness to host next generation technology
• Developing an effective network performance monitoring strategy

Workshop facilitator:

Ed Duignan
Network Performance & Optimisation Engineer
Meteor, Ireland

8:30 - 12:30 Workshop C: Enhanced end user experience offered by Network Performance Management and Optimisation Services

This workshop will introduce the concepts of Network Performance Management and Optimisation Services for UMTS and LTE focusing on the main benefits offered to the operators by adopting these service solutions:

• network performance Optimisation
• service quality improvement
• enhance overall end user experience

Additional benefits including reduction of customer churn, specifically subscribers with high usage, and improved network resource utilisation as well as other related topics like pay-for-performance approach for network Optimisation, planning and network modification for special and VIP events, and cost effective LTE network design and deployment .

Workshop facilitator:

Riza Yilmaz
NTS Director
Huawei, Central Asia, Turkey

13:30 – 17:30 Workshop D: Maximising network capacity by leveraging your existing networks and new technologies

This workshop will take a holistic look at how you can maximise your network capacity utilising a mix of new technologies while making the most out of your existing infrastructure. You will examine the different options and strategies for maximising your network capacity in a cost effective manner, while maintaining high standards of service and managing end user expectations.

• Effective 3G and WiFi IP offloading
• Utilising VoIP
• Timing synchronisation over an IP network
• Conducting technologic analysis to establish the cost/benefit implications of different strategies

Workshop facilitator:

Francisco De Carvalho
Principal Consultant, Mobility Architecture & Services Evolution
British Telecom (BT), UK