- Top Tips: Increase Efficiency Through Enterprise Information Management
Edwina McDowall, Chief Information Officer at Cable and Wireless Worldwide, is responsible for aligning the company’s IT with business needs and simplifying its IT estate and operations. In this exclusive interview, she talks about the drivers for constantly striving to improve EIM, aligning IT with the wider business strategy, leveraging data and information to gain optimum operational business intelligence. She also outlines some key ways to increase efficiency within the EIM programme, how EIM can be used to increase efficiency within the business, how to measure the real aggregate returned from IT investments and how EIM fits into the enterprise architecture. Finally, Edwina gives a round-up of the most innovative developments in solution provider offerings for the EIM Industry and her views on which of Cable and Wireless’ system process improvements have been delivering the best return.