Download the Summit's brochure for the full agenda
8.00 Official Opening of Profit Through Process Week Solutions Hall
Interactive And Practical Working Groups
(Please select one workshop in the Morning and in the afternoon from Below. Attendees must select workshop choice at point of registration.)
|
Workshop A
|
Workshop B
|
Workshop C
|
Workshop D
|
9.30 Embedding And Sustaining Lean Across
All Areas Of Your Organizational
Operations For Cost Cutting And Growth
|
9:30 Advanced BPM Thinking And Techniques: Creating Successful Customer Outcomes With Outside-In Thinking
|
|
9:30 Stakeholder Engagement: Embedding A Continuous Improvement Culture From The Boardroom To The BPM Basement
|
Download the Summit's brochure for the full agenda
12.30 Lunch & Networking In Profit Through Process Week Solutions Hall
1.30 Welcome From Six Sigma & Process Excellence IQ (A Division Of IQPC) And Chairman’s Opening Address
1.40 The State Of The Industry: Industry Highlights And Feedback From Six Sigma & Process Excellence IQ’s Global Network & The BP Group Community
2.25 The Process Improvement Vendor World Series
Interactive And Practical Working Groups
(Please select one workshop in the Morning and in the afternoon from Below. Attendees must select workshop choice at point of registration.)
|
Workshop E |
Workshop F |
Workshop G |
3.00 Process Performance: Measuring, Monitoring And Reporting Process Performance
|
3.00 Project Management Strategies For Optimal Business Process Excellence Results
|
3.00 Capability and maturity assessment for managing the service experience
|
6.30 Profit Through Process Networking Extravaganza At Flame Tree Gardens
Download the Summit's brochure for the full agenda
7.00 Coffee & Registration
8.15 Welcome From Megan James, Executive Director, Profit Through Process Week
8.20 Profit Through Process Week Opening Remarks
8.40 KEYNOTE INTERVIEW: Delivering Sustainable Enterprise-Wide Business
Change: Adoption As The Key Measure Of Performance
9.20 The High Velocity Edge: How Market Leaders Generate And Leverage
Operational Excellence To Beat The Competition
10.05 2011 PI Visionary Council
Download the Summit's brochure for the full agenda
10.50 Networking & Demonstrations In Profit Through Process Week
Solutions Hall
11.30 The Big BPM Debate : Top Thinkers From Across The Community Speak Out
Download the Summit's brochure for the full agenda
12.40 Lunch, Networking & Demonstrations In Profit Through Process Week
Solutions Hall
Concepts Of Outside-In And Advanced BPM
|
Market Issues & Critical Challenges
|
Next Generation Business Process Excellence
|
1.55 Outside-In Thinking: Focusing On Results, Performance & Successful Customer Outcomes
|
1.55 Building A Successful Governance And Delivery Framework
|
1.55 LEADER-TO-LEADER KNOWLEDGE SHARE: ENTERPRISE WIDE BPM & ENTERPRISE ARCHITECTURE Leveraging Enterprise Architecture To Deliver Value And Agility In A Global Organization
|
2.45 Innovation In Thinking: Learning To View Your
Business Differently
|
2.45 PANEL SESSION: Lean Vs. BPM: Natural Bed Fellows Or Arch Enemies?
|
Download the Summit's brochure for the full agenda
3.35 Networking & Demonstrations In Profit Through Process Week Solutions Hall
4.15 Optimizing Causes Of Work And Decision Points: What’s Your Moment Of Truth?
|
4.15 Roundtables: Effective Culture & Change Management
|
4.15 Roundtables: Next Generation Technolgies: Strategies To Take Business Process Management To The Next Level
|
5.05 Outside-In In Practice: Service Excellence At
Spectrum Health: A Journey To Business Value
|
5.55 Close Of Day & Wind Down Drinks In Solutions Hall
DAY 3 - Wednesday, 19 January 2011
Download the Summit's brochure for the full agenda
8.00 Networking & Demonstrations In Profit Through Process Week Solutions Hall
8.50 Chairman’s Opening Remarks & Recap Of The Awards Ceremony
9.00 THE ICON: The Chain Of Excellence: The Inside Perspective
10.00 THE PIONEERS: Outside-In: Revolutionary Customer Thinking Strategies For The Next Generation Of Business Process Management
Download the Summit's brochure for the full agenda
10.45 Networking & Demonstrations In Profit Through Process Week Solutions Hall
11.15 THE CASE STUDY: Standardizing Global Processes: Critical Lessons And Opportunities From The Shell Downstream Business Transformation Program
12.00 THE BRAIN CHANGER: The Next Intelligence: Optimizing Business Process Excellence Cultures Through Harnessing The Pervasive Power Of Language & Perception
Download the Summit's brochure for the full agenda
12.45 Networking & Demonstrations In Profit Through Process Week Solutions Hall
Concepts Of Outside-In And Advanced BPM
|
Market Issues & Critical Challenges
|
Next Generation Business Process Excellence
|
2.00 Business Transformation In Practice: Going From Process Change To Business Change
|
2.00 Advancing BPM With Process Design And Simulation
|
2.00 Converting Data Into Real Business Intelligence
|
2.50 Combating The Challenge Of IT And Operations Alignment: Should BPM Be Led By Operations Or IT?
|
2.50 Building Centers of Excellence (CoE) for BPM
|
3.40 Networking In Profit Through Process Week Solutions Hall - Featuring Profit Through Process Weeks BIG Prize Draw
Your Chance To Win An Amazing Prize From The Following: • Rental Of Humvee For 6 Months • Rolex Watch • Holiday To The Caribbean • All Expenses Paid Cruise - You Have To Be There To Be In The
Running, And All You Have To Do Is Submit Your Business Card In Advance!
|
4.10 Business Transformation In Practice: Government And Public Sector
|
4.10 Innovative BPM Strategies For Delivering And Exceeding Critical Service Level Agreements
|
4.10 Delivering To The Business And The Customer With A Holistic Approach To BPM
|
5.00 Next Generation Bpm & Lean Six Sigma Summit Summary
Day 4 - Thursday 20th January 2011
Download the Summit's brochure for the full agenda
8.45 Registration And Breakfast
9.00 – 14.00 FOCUS DAY A: Experience The Business Behind The Magic: Disney’s Approach To Quality Service- Aligning Cast And Process
9.00 – 14.00 FOCUS DAY B: Accellerating Results From Your Lean Program