Process Excellence

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PROCESS EXCELLENCE

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MEDIA CENTRE HOME Videos Interviews

Videos

Pankaj Aggarwal, Senior Vice President Lean Enterprise at LSG Sky Chefs, shares his views on how to create customer experience excellence at Lufthansa.

Interviews

Doug Burgess, Senior Vice President, Xerox Corporate Lean Six Sigma, discusses how Xerox uses Lean Six Sigma to drive a more effective customer experience for its customers in order to meet these challenges and produce results for customers’ long term business goals.

MEDIA CENTRE HOME Videos Interviews