Evolving from IQPC’s renowned Process Excellence Summit, the newly named Process Excellence Week has evolved to present the next generation in business and process improvement. Moving from process to performance, the week embarks upon a wider stage for complete business transformation incorporating People, process and technology:
Key agenda aspects include:
- Process Improvement (Lean, Six Sigma, CI)
- BPM (IT perspective, business process re-engineering and global process frameworks)
- Translating business strategy into operational change
- People and culture
- Performance management
- The customer experience
- Process Excellence in context – connecting OPEX to wider business evolutions and business development
Most importantly you’ll find a new focus is on RESULTS and PERFORMANCE not the tools and techniques!
Missed last year, then take a look at what our community had to say.
Tony Morgan, IBM - Excellent group of speakers with lots of energy. Will be of great help, support with our Six Sigma Lean journey.
Stephen Curliffe, GMC - I have always gone away knowing I have learned something, been inspired and re-energised.
Alex Buetow, Arqiva - Enjoyable, informative and I leave with ideas to act upon!
Hetel Gokal, British Airways - It was good to see that others face the same situations I do & also to have good stories that I can use to influence my organisation.
Caroline Holyhead, Bank of New York Mellon - You are not alone, the challenges you face have been faced before! This event helps you find some possible answers!