09:00 Chairman’s Re-Cap

09:10 Creating A Seamless User Experience With Wi-Fi Roaming: Assessing Benefi Ts & Limitations

• Wi-Fi hotspots to ease roaming
• How effective can Wi-Fi hotspots be?
• What are the major challenges?
• What is the future of Wi-Fi hotspots?

Shrikant Shenwai
Chief Executive Officer
WIRELESS BROADBAND ALLIANCE SINGAPORE

09:50 Overcoming Negotiation Challenges Within Inter-Operator Agreements And Building Win-Win Scenarios

• Implementation of new re-pricing strategies
• The role of roaming alliances in operator negotiations
• Ensuring price transparency to improve customer perception

Ikhtiar Sobhan
International Roaming Manager
ORASCOM BANGLADESH

11:00 Strategies For Improving QoS To Provide Customers A Seamless Roaming Experience

• Roaming the Last of the High Value Services to the Operator
• Value of Roaming Services and Roaming VAS to Customers
• Roaming a Tool for Customer Retention
• Networking with different teams to optimize roaming offering and performance
• Network tracking
• Roam Steering
• Options for Customers
• Trends for the Future

Chandan Ghosh
Head of Carrier Wholesale & Long Distance
AIRCEL INDIA

11:40 Roaming Regulations: How Do They Impact Your Business Model And How To Align Yourself To Achieve Success

• Current mobile roaming regulatory practices and policies
• Commercial infl uences affecting the roaming environment
• Potential responses to a changing roaming environment, including anti-steering

Greg Palmer
Head of Standards & Regulatory Strategy
VODAFONE HUTCHISON AUSTRALIA

13:20 PANEL DISCUSSION: Impact Of EU Regulation On EU Operators And On Non-EU Operators

The EU started Roaming Regulation to make roaming more affordable. The assumption was that the high price is hampering adoption and growth. However, roaming remains a premium service because it is after all, a premium service. Usage and adoption haven’t increased at the same level as the price cut. The EU regulation have adverse effect on other regions, regulators around the globe are assessing similar moves. Should the move be a global one and not a regional one?

Panelists:

14:10 Leveraging On International Services Liberalization In Thailand

• Regulatory environment of international services update
• Impact of the liberalization to roaming industry
• How roaming quality in Thailand can be improved

Supoj Mahapan
Group GM, International Services Business
TRUE MOVE THAILAND

15:20 Innovative Strategies To Boost Your Outbound Roaming Revenues

• Current outbound roaming: Rise or Fall?
• Current practices and it’s pitfalls
• Strategies you can implement to improve on outbound roaming revenue

Arul Vaz
Head of Value Added Services & Roaming
HUTCHISON SRI LANKA

16:00 Definitive Roaming Strategies For Emerging Operators

• Challenges faced by operators
• Mastering the negotiations skills
• Selecting the best roaming hub providers
• SCCP, ISUP and Quality monitoring
• Maximizing revenues from Day One

Stanley Manzini
Head of International Roaming
AXIS INDONESIA

16:40 Chairman’s Closing Remarks And Close Of Conference!