2011 AWARD WINNERS ANNOUNCED
Hospitals, manufacturers and even the United Nations were among those awarded top honours at the 2011 Process Excellence awards ceremony.
The awards celebrate process excellence initiatives that have delivered outstanding results in a variety of categories. In total twenty awards were handed out across different categories and the competition was stiff.
Winners and honorable mentions were as follows:
Best Process Improvement in Service and Transaction Project
Small to medium corporations category
Winner: Firstsource Advantage LLC, Check-return Rate Reduction Project
Large corporations category
Winner: Firstsource Solutions Ltd BFSI - Improving TAT to Offer Compliance for Stores Channel
Honorable Mention: Florida Hospital - Increasing satisfaction and capacity in the Cath Lab
Best Project Contributing to Innovation
Winner: Capgemini Business Services (India) Ltd - Transformation in Outsourcing Solution: A New Horizon
Honorable mention: Braskem - Development of RAP Product and Adding Value to Automotive Gasoline
Best Green Process Improvement Project
Winner: LSG Sky Chefs - Dishwash Process Change 2010
Honorable mention: JEA - Reduce Nitrogren Discharge to the St. John’s River from Wastewater Treatment Processing
Best Project Under 90 Days
Winner: TCS eServe Ltd - Turn Around Time Reduction in Treasury Process
Honorable mention: Akron Children’s Hospital - MRI Scheduling Kaizen
Best BPO Program
Winner: Firstsource Solutions Ltd - FTSE 100 Telecom Company in the UK
Best Start Up Program
Winner: Singtel - Where Eagles Dare
Honorable Mention: Supermedia, LLC - SuperMedia Lean Six Sigma Deployment Year One
Notable Mention: United Nations - United Nations Lean Six Sigma Capacity Building Program
Best Improvement Program
Winner: Anderson Packaging - Anderson Packaging Performance Excellence Program
Honorable Mention: JEA - JEA Organizational Performance Improvement
Master Black Belt of the Year
Winner: Dr. Anurag Mishra - Firstsource Solutions Ltd.
Honorable Mention: Asheesh Krishnan Chopra - TCS eServe Ltd
Deployment Leader of the Year
Winner: Sebastian Fleisman – YPF
Honorable Mention: Neeraj Dhingra – Reliance Industries Ltd
Plus a special thank you and mention goes for the Community Contribution of the Year:
For the first year, PEX Network is proud to present this award for outstanding contribution to the community. The shortlist was created based on willingness to advise and help the community, eagerness to share information and commitment over and above their day-to-day job role. The winner this year has for a long time been dedicated to helping the PEX network deliver content (both online at events), sharing new ideas for improvements and judging. On a personal level she is always a joy you work with and the entire PEX Network team would like to say a big thank you.
Winner: Diane Francisco – Covance
Congratulations to all the winners.
Submissions are now open for our 2011 Process Excellence Awards: Europe