2011 Winners

2011 AWARD WINNERS ANNOUNCED

Hospitals, manufacturers and even the United Nations were among those awarded top honours at the 2011 Process Excellence awards ceremony.

The awards celebrate process excellence initiatives that have delivered outstanding results in a variety of categories. In total twenty awards were handed out across different categories and the competition was stiff.

Winners and honorable mentions were as follows:

Best Process Improvement in Service and Transaction Project

Service-and-Tran---Winner-SME---Firstsource-Advantage-LLC-and-Nancy-Case

Small to medium corporations category

Winner: Firstsource Advantage LLC, Check-return Rate Reduction Project



Service-and-Tran---Winner-Large---Firstsource-Solutions-Ltd-BFSI-and-Nancy-Case

Large corporations category

Winner: Firstsource Solutions Ltd BFSI - Improving TAT to Offer Compliance for Stores Channel



Service-and-Tran---Hon-Men-Large---Florida-Hospital-and-Nancy-Case

Honorable Mention: Florida Hospital - Increasing satisfaction and capacity in the Cath Lab



Best Project Contributing to Innovation

Innovation---Winner---Capgemini-Business-Services-(India)-Ltd-and-Diane-Francisco

Winner: Capgemini Business Services (India) Ltd - Transformation in Outsourcing Solution: A New Horizon



Innovation---Hon-Men---Braskem-team-and-Diane-Francisco

Honorable mention: Braskem - Development of RAP Product and Adding Value to Automotive Gasoline



Best Green Process Improvement Project

Green---Winner---LSG-Sky-Chefs

Winner: LSG Sky Chefs - Dishwash Process Change 2010



Green---Hon-Men---JEA

Honorable mention: JEA - Reduce Nitrogren Discharge to the St. John’s River from Wastewater Treatment Processing



Best Project Under 90 Days

Under-90-Days---Winner---TCS-eServe-and-(L-R)-Chris-Galante,-Dennis-Narlock-and-Drew-Algase

Winner: TCS eServe Ltd - Turn Around Time Reduction in Treasury Process



Under-90-Days---Hon-Men---Akron-Children's-Hospital-and-(L-R)-Chris-Galante,-Dennis-Narlock-and-Drew-Algase

Honorable mention: Akron Children’s Hospital - MRI Scheduling Kaizen



Best BPO Program

BPO---Winner---Firstsource-Solutions

Winner: Firstsource Solutions Ltd - FTSE 100 Telecom Company in the UK



Best Start Up Program

Start-Up---Winner---SingTel-and-Rod-Hilll-and-Chuck-Aubrey

Winner: Singtel - Where Eagles Dare



Start-Up---Hon-Men---SuperMedia-and-Rod-Hilll-and-Chuck-Aubrey

Honorable Mention: Supermedia, LLC - SuperMedia Lean Six Sigma Deployment Year One



Start-Up---Notable---United-Nations-team-and-Rod-Hill-and-Chuck-Aubrey

Notable Mention: United Nations - United Nations Lean Six Sigma Capacity Building Program



Best Improvement Program

Improvement-Prog---Winner---Anderson-Packaging-and-(L-R)-Steve-Degnan-Schmidt,-Erika-Westbay-and-Chris-McGill

Winner: Anderson Packaging - Anderson Packaging Performance Excellence Program



Improvement-Prog---Hon-Men---JEA-and-(L-R)-Steve-Degnan-Schmidt,-Erika-Westbay-and-Chris-McGill

Honorable Mention: JEA - JEA Organizational Performance Improvement



Master Black Belt of the Year

MBB-of-the-Year---Winner---Dr-Anurag-Mishra,-Firstsource-Solutions-and-Jason-Gerros

Winner: Dr. Anurag Mishra - Firstsource Solutions Ltd.



MBB-of-the-Year---Hon-Men---Asheesh-Krishan-Chopra,-TCS-eServe-and-Jason-Gerros

Honorable Mention: Asheesh Krishnan Chopra - TCS eServe Ltd



Deployment Leader of the Year

Dep-Leader---Winner---Sebastian-Fleisman,-YPF-and-Richard-Lam-(L)-and-John-Murphy-(R)

Winner: Sebastian Fleisman – YPF



Dep-Leader---Hon-Men---Mayur,-representing-Neeraj-Dhingra,-Reliance-Industries-and-Richard-Lam-(L)-and-John-Murphy-(R)

Honorable Mention: Neeraj Dhingra – Reliance Industries Ltd



Plus a special thank you and mention goes for the Community Contribution of the Year:

For the first year, PEX Network is proud to present this award for outstanding contribution to the community. The shortlist was created based on willingness to advise and help the community, eagerness to share information and commitment over and above their day-to-day job role. The winner this year has for a long time been dedicated to helping the PEX network deliver content (both online at events), sharing new ideas for improvements and judging. On a personal level she is always a joy you work with and the entire PEX Network team would like to say a big thank you.

Community-Contribution---Diane-Francisco,-Covance-and-Vanessa-Lovatt-2

Winner: Diane Francisco – Covance



Congratulations to all the winners.

Submissions are now open for our 2011 Process Excellence Awards: Europe