SVP Global O2C
- Current ERP Platform – Way too many! SAP (2 versions in the US) and Oracle in the US; Vista in the UK + SAP for Financials; Bookmaster for EMA, AsiaPac and Latin America
- Most like to meetat Finance Transformation – other companies that have outsourced OTC to IBM or any of the other major service providers
- Biggest priority for 2011: Transition to IBM and adoption of their tools for cash collection and application
- Favorite Pearl of Shared Services Wisdom – “Stop telling me why you can’t and start telling me how you will.”
VP - Head of Global Supply Chain and Procurement
TETRA Technologies Inc.
Eric Beylier has over 20 years of experience and expertise with many global companies' supply chain and procurement groups across industries such as Oil & Gas, Specialty Chemicals, High-Tech, Financial Institutions & Retail and has done extensive work in Europe, Eastern Europe, Asia-Pacific and the Americas. Over his career, he has led and strategically sourced over $3 billion of various products & services and negotiated over $300 million in capital and operational savings for companies such as ChevronTexaco, British Petroleum/Atlantic Richfield, Bank of America, The Gap Inc. and Hewlett-Packard. He currently heads the supply chain & procurement organization of TETRA Technologies Inc., a $1B geographically diversified Oil & Gas Service Company. Mr. Beylier has a Master of Science in Physics & Chemistry from France and has done research at MIT for the US DOD. He also holds an MBA from UCLA with a specialization in Finance.
VP Global Procurement
VP Operational Effectiveness & Compliance
- Who you would most like to meet at Finance Transformation: Other executives from great service companies. Companies who pride themselves on delivering superior experiences to their customers
- Biggest priority/goal/focus for 2011: Changing the culture of our organization to advocate for our customers and to continuously innovate.
Director Finance Transformation & Operations
Supervisor of Audit/Controls
- Current ERP system: Lawson
- Proudest career achievement: Our Internal Audit group telling me they have nothing further they can audit on credit cards. They're somewhat speechless when we tell them the automated controls we have in place!
- Biggest 2011 priority: Continued automated controls, removal of as much manual work as possible
Director Corporate Payables
Lowe’s Companies, Inc.
Eric Jones is a CPA in the State of North Carolina with a background in public accounting, internal audit, and accounting management. He is currently the Director – Corporate Payables Payment Services for Lowe’s Companies, Inc, a Fortune® 50 company and 2nd largest home improvement retailer in the world and is the Chairman of the Board of Directors for the International Accounts Payable Professionals (IAPP), a non-profit accounts payable organization dedicated to advancement of the accounts payable profession through professional certification, education, and networking. Eric has been with Lowe’s for over 15 years in various accounting and finance positions. He has sponsored and been involved in numerous system implementation, process improvement, and efficiency projects at Lowe’s and has given presentations on various topics including Value-Added Payables, ‘In-Sourcing’ Freight Payment, Vendor Master Maintenance, Vendor Allowance Tracking, and Debit Balance Management as well as being actively involved in efficiency efforts throughout his career.
VP Process Improvement
Director – Corporate Finance
- Most improved metric: Working in partnership with commercial teams globally, delivered cash benefits of £0.9bn and 16 day lower DSO
- Career Achievement: Built up a "Centre of Excellence" of world knowledge and skilled resource supporting front-line Order to Cash improvements and helped develop a GSK-wide change management framework to accelerate delivery of the strategy agenda
VP Shared Services
- Global Head of Strategy & Execution for Citigroup’s SSO, a 6,000+ global organization
- Responsible for creating financial operations shared services and right-shoring strategy and executing against it - over last two years migrated 1,500+ positions globally doing complex financial and risk reporting
- Act as Head of Financial Planning for the group with $100MM+ expense base
SVP, GM Shared Services & Corporate Controller
- Most improved metric in your SSO: Reduced unbilled DSO from 33 days to 21. Reduced attrition in the Finance Department in India by 20 percentage points.
- Proudest career achievement: While helping complete the sale of Keane we continued to improve SSS by implementing a plan to move the location of 60 folks from the South of India to the North of India.
- Current ERP Platform: PeopleSoft & SAP
- Who you would most like to meet at Finance Transformation: CEO’s of small BPO companies that are for sale.
- Biggest priority/goal/focus for 2011 Applying more automation to our process. End-to-end ECM system.
- Current customer geography and functional scope. UK, US, Canada, UAE, Asia Pac, Australia.
- Favorite pearl of shared services wisdom: When transitioning processes, remember to keep the customer experience front and center and put in place processes to over communicate with them.
Head of America’s Business Service Center
- Most improved metric in your SSO: Significant improvements in working capital in a short period of (reduced A/R balances and improved utilization of A/P) when the companies credit rating was downgraded
- Proudest career achievement: Implementing a culture that resulted in significant improvements in delivery and quality using an incremental CI approach
- Current ERP Platform: SAP (on a journey towards a global template from many regional/business specific instances)
- Biggest priority/goal/focus for 2011: Establishing, stabilizing, standardizing, optimizing and source” into our way of operating, underpinned by progress into full end-to-end ownership of our processes
- Number of centers/seats and locations to date: Americas has 630 seats, with additional OSP relationship with 300 seats, much more in global operations based in Budapest and Kuala Lumpur for the global organization
- Favorite pearl of shared services wisdom: It is all about the people – they make all of your systems and processes work
Craig A. Simpkins
Director, Credit, Collection, and Cash Application
- Most improved metric in your SSO:Cost per invoice decreased from $1.03 to $0.84 over a 15 month period.
- Proudest career achievement:Successful implementation of scanning and workflow, among multiple ERP Platforms
- Current ERP Platform: Oracle, Lawson, SAP, MAPICS
- Who you would most like to meet at Finance Transformation:Any mid-large company that have successfully implemented electronic invoicing and have executed a transformation process.
- Biggest priority/goal/focus for 2011: Continued centralization efforts, standardization, and movement to two platforms.
- Current customer geography and functional scope: North America - Shared Services
- Number of centers/seats and locations to date:1 Center - 36 FTE's in Accounts Payable
- Favorite pearl of shared services wisdom: Standardization, Automation and Technology are the key to success.
Director Global Financial Shared Services
- Current ERP Platform – SAP (95% of all transactions globally on one instance)
- Biggest priority/goal/focus for 2011: Establish a globally managed process organization
- Favorite pearl of shared services wisdom: The Devil is in the details.
Pioneer Metal Finishing
Senior Director, Global Shared Services
R.R. Donnelley Receivables, Inc.
Manager, Payment Processing
YRC Worldwide North American Trucking
Mr. Huber is Director of CPO Services for TPI. Bill joined TPI in 2006 following a successful career as a sourcing leader spanning four Global 500 companies with responsibility for all areas of outsourcing and procured services. Since joining TPI, Bill has led strategy and implementation initiatives in the automotive, building products, financial services and life sciences industries, result¬ing in both internal and outsourced solutions.
Bill worked in several senior management positions in the financial services industry before joining TPI. He was Senior Vice Presi¬dent of Outsourcing Strategy and Governance, SVP/Head of Strategic Sourcing and VP/Head of IT Sourcing at Wachovia. As Senior Vice President Outsourcing Strategy and Governance, Bill completed the enterprise service delivery transformation strategy for Wachovia Corporation. The transformation included an enterprise offshore strategy, multi-process human resources outsourcing, and the establishment of a large virtual captive offshore solution for business and knowledge processes.
Manager, Change and Process Perforamnce
- Current ERP Platform - SAP multiple versions - target upgrade date is Feb 2012
- Biggest priority/goal/focus for 2011: Successful start of up North America Shared Service Center for four functional areas- Phase 1 target, Sept 2011; successful SAP upgrade - Feb 2012
- Number of centers/seats and locations to date - BD NASSC center opened in January 2011 in San Antonio, TX with four functional areas to include Finance, Procurement, HR, and Customer Support; Moving support from 35 locations to San Antonio with current 120 employees; Calendar year end estimate 200 employees
Director Global Shared Services
- I have led OC’s Shared Svcs group for over 4 years. OC operated 3 captive centers (US, UK, India) with 150 employees. Beginning late 2009 through Q2 2010, OC moved to an outsource model, closing all three captive centers and moving this work to TCS. This move allowed OC to leverage an existing relationship with TCS and scale for global operational growth.
- Biggest priority for 2011/12: 2010’s focus was on transition and stabilization of processes to the outsource model. 2011’s focus is on growing the Shared Services model, both in terms of additional process areas as well as new geographies. Geographical regions under consideration for growth are China and Latin America.
- Favorite pearl of shared services wisdom: Whether managing a captive center, outsource provider, or some hybrid model, talent development is key.
VP Finance Transformation
Master Black Belt, Director Shared Business Services
Senior Vice President and Chief Procurement Officer
Webster Bank N.A
Anders has been the Senior Vice President and Chief Procurement Officer for Webster Bank since December 2008. As part of this new position Anders is responsible for the formation and growth of a startup Procurement function. The function currently is responsible for all bank strategic sourcing, vendor management and tactical procurement.
Anders has a deep background in Sourcing and Procurement from the Finance and Insurance verticals, with over ten years of experience of Sourcing experience from companies such as Canadian Imperial Bank of Commerce (CIBC), BMO Group of Companies, Marsh and McLennan Companies (MMC), Citizens Republic Bancorp and Guardian Life Insurance Company of America (GLIC).
With four procure to pay system implementations under his belt Anders has been able to gain valuable insight into how systems can be deployed effectively and efficiently. Anders initiated an enterprise wide P2P system deployment which was implemented enterprise wide after holding his current position only six months. In a previous deployment of a P2P infrastructure Anders was able to drive an ROI of over 500% in the first 12 months alone.
Anders holds a BA and an MBA from McMaster University in Hamilton, Ontario, Canada
VP Finance Shared Services
Assistant Treasurer Global Liquidity
Dmitry is responsible for North American cash management, oversight of In-house bank and global cash management working closely with affiliates around the world. Before that Dmitry was a Finance Director Kimberly-Clark Eastern Europe. Dmitry has a BA and PhD degrees in Finance from Plekhanov Russian Academy of Economics and MBA from Columbia Business School.
Director of Finance
Nike Canada Corp.
At present, Tim works for the coolest company on the planet – Nike – providing strategic and financial council for the Nike Brand in Canada. He leads a small and talented team of team of 11, driving business insight, transparently and speed. Nike Canada is a growth market and Finance is helping drive success.
Prior to Nike, Tim has worked with some very talented characters: Betty Crocker, the Pillsbury Doughboy, the Jolly Green Giant, and the M&M guys. Packaged foods was his training ground, working with and on such big brands as Cheerios, Lucky Charms (cereal), Nature Valley (granola bars), Old El Paso (Mexican foods), Mars bars (confectionary), Pedigree (pet food), in various capacities including a 2 year Sales position where he represented Ocean Spay and Welch’s bottled and frozen juices.
Tim has also been a Professional Program Moderator for CMA (Certified Management Accountants of Ontario) since 1994 and is known for his engaging and energetic delivery. An advocate for the evolving CMA Professional Program and for life long learning, Tim brings 20 years of business experience to his favourite professional pass-time: teaching. He recently co-delivered a seminar on Powerful Presentations.
Educated at Wilfrid Laurier University, Tim received his Honours Bachelors Degree in Business Administration in 1990. He immediately pursued his CMA and graduated in 1993.
Deanna M. Keane
Vice President - Centralized Branch Operations and ERS Support
Deanna Keane is a Vice President in Central Operations/Deposit Product Division of Manufacturers and Traders Trust Company (M&T Bank), headquartered in Buffalo, N.Y. She has 15 years of progressive management and process improvement experience specifically in account reconciliations and internal controls. Recently Deanna has led implementation initiatives to automate the Centralized Branch Operations and Item Processing Reconciliation units achieving cost reductions of 15-30% in both units.
Deanna has held positions in Finance and Operations involved in the integration of all 14 major bank acquisitions completed by the company since 1996. She has implemented countless cost cutting measures and streamlined operational processes with bottom line value in excess of $2.5 million. Deanna successfully lead operational efforts during the bank’s outsourcing of Official Check Processing ultimately responsible to ensure appropriate reconciliation and control monitoring of third party vendor processing. Her leadership resulted in no disruptions or audit recommendations filed upon conclusion of this implementation
Unit Leader - Product Development
Rachael joined Infogix in 1999. Rachael supports the unit focused on company and solution awareness, public and analyst relations, thought leadership, and customer events and education. Additionally she works closely with customers and team members for the Enterprise Reconciliation solution. She has over ten years of software industry experience that includes roles in product development, customer development, and marketing. Rachael earned a Bachelors of Science degree from Saint Xavier University and her Masters of Science in Management and Organizational Behavior from Benedictine University. She is also a Certified Information Systems Auditor and a Certified Technical Trainer.