Past Delegates Say it Best

What our Delegates had to say...

	Marc Anne, VP Customer Insight & Advocacy at Orange Business Services speaks about the diversity of the Customer Experience Exchange in terms of delegation and format, describing it as ‘world-class’
	Moira Dorsey, VP Research Director, Customer Experience, Forrester talks about the benefits of the Exchange format and the way it stimulates knowledge exchange
	Bruce Temkin, Managing Partner, Temkin Group & Former VP Research Director, Forrester talks about the advanced level of lessons learned and leading edge practices shared at the Exchange
	Moira Clark, Professor of Strategic Marketing and Director, Henley Centre for Customer Management, Henley Business School describes the benefit of the discussion sessions, for delegates and speakers alike

“Insightful to hear best practices from other companies.” – Director of Market Intelligence, Philips Domestic Appliances

“A great event covering a wide range of topics in an around the EIM area as well as the opportunity to discuss new products and services with vendors in a non-pressured environment.” – System Development and Strategy Director, TNT

“Provided a clear way to benchmark how organisations are responding to the challenges of enterprise data quality.” – Head of Information Architecture – Sales and Marketing , GSK

“Excellent event: lots of inspiring business cases providing valuable experiences directly usable in our projects.” – Head of Market Data Strategy, BNP Paribas

“Excellent presentations on a range of relevant topics that have helped to inform and validate my data management strategy.” – Head of Data Management, AIB Group

“A useful forum: good opportunities to meet a variety of vendors and to catch up with industry trends.” – Head of Barclays Corporate MI Development, Barclays