Why Attend

Who will you meet at the 2nd annual Field Service Management New Zealand 2011?

This cross industry event will bring together senior-level professionals from the industries with large customer bases and field workforces including Utilities, Distribution, Government, Construction, Contracting, IT Services, Telecoms and Manufacturing involved in:

  • Field Deliver / Field Management
  • Operations
  • Service Management
  • IT Management
  • Project Management
  • Maintenance
  • Network Management
  • Customer Service
  • Planning / Strategy Management
  • Contract Management
  • Call Centre Management
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What will you take out of this Event?

The 2nd annual Field Service Management NZ 2011 will give you the right tools to:

  • Choosing the most suitable handheld devices to serve the needs of your staff and customers
  • Creating a lower cost operating model by implementing mobility solutions
  • Training and involvement of staff to ensure buy in and quick adoption of new processes and equipment
  • Understanding key implications and benefits of field force automation to show the ROI
  • Gaining senior management buy-in by presenting a watertight business case to ensure budget and resources for mobility implementation
  • Achieving advanced scheduling with sufficient mobility systems and the necessary back-end infrastructure to increase planning efficiencies
  • Assessing the implications of cloud computing
  • Quality of data collection to improve data capture and customer information to maximise productivity and customer satisfaction

FSM NZ 2011 will include:

  • Case studies and best practice examples by leading companies in the field service management arena
  • Interactive discussions including expert led panels and roundtables
  • Presence of prospective providers
  • Networking opportunities
  • Interactive workshops to help you work through the most pressing challenges and develop key strategies you can implement back on the job

5 Reasons to attend the 2nd annual Field Service Management New Zealand 2011:

  • Proven and practical experience is the basis for every presentation and session of Field Service Management New Zealand 2011 (our speakers learned it the hard way, so you don't have to)!
  • Ample time for one-on-one discussions that will inevitably lead to extended networking opportunities for sharing knowledge!
  • Make the most of your time out of the office by attending the interactive workshops running alongside the conference!
  • You’ll be equipped with the thinking, knowledge and skills to get others in your organisation to think about what must be done rather than just an act, react and administer approach!
  • Join our panel of expert speakers to discuss the future of workforce mobility in New Zealand!