2011 speakers

Meet the Chairman


Deniz Isik
Global Lean Consultant
BSH Bosch und Siemens Home Appliances

Work Experience:

Bosch Siemens Home Appliances/BSH/ Munich Headquarters (2010- Today): Global Consultant

Project7- Consulting BSH Factories worldwide to improve their profitability in global markets

My responsibility is consulting Bosch Siemens Factories world-wide on their Lean Transformation journey. My current projects are:

  • Moderation of TPM Workshops at USA (North Carolina) & France (Gaggenau)
  • Lean Factory Planning Project at Consumer Goods Division in Turkey
  • Implementation of TPM in 7 Spanish Factories (Cooler, Dishwasher, Laundry, Cooker and Small Home Appliances)
  • Improving Manufacturing Costs in Slovakei (EDS Motor & Drives)
  • Implementation of TPM at Poland (Dishwasher)
  • Implementation of TPM at Germany (Dishwasher & Cooker Plants)
  • Moderation of Lean Product/Process Development Workshops world-wide
  • Consulting Chineese Factories to improve their productivity and technical stability
  • Production System Audits in Germany, France, USA, Slovakia & Poland
  • Production System Trainings world-wide
  • Setting and Improving Global BSH Production System Standards
  • Preparation of Productivity Reports to BSH Executive Board

Bosch Siemens Home Appliances/BSH/ Cerkezkoy Plant (2007- Today): Maintenance Section Manager

Project6- Implementation of Lean TPM in BSH Production System

Our aim is to position our factory best in laundry sector by improving cost, quality, productivity, safety. I am working together with one of famous Japanese Institute of Plant Maintenance Sensei which is the original association certifying world-wide TPM excellence. As a manager of a maintenance section, my role is to ensure mind-set change according to TPM philosophy in maintenance & guide the factory in the “Zero Breakdown” journey. In the first 2 years we have already reduced breakdowns by 85%, reduced average repair time from 92 minutes to 48 minutes, increased max. consecutive “Zero Breakdown” period at Assembly Lines from 3 days to 16 days. Consequently, with improved machine reliability, WIP inventory between processes reduced from 1 day to 1 shift.

Bosch Diesel Systems Bursa Plant (2004-2006): Project Coordinator in Manufacturing

Project4- Implementation of Bosch Production System

My specialized area is Total Productive Maintenance (TPM). Together with my team we have first realized a detailed Value Stream Analysis and Design. As a result of Value Stream, we have determined to launch TPM on bottleneck machines which were summing up to % 25 of the whole machine park (Over 1000 turning, milling, deep-drilling, grinding machines with CNC control). During 2 years of time we have managed to increase Overall Equipment Effectiveness by %10, reduce number of breakdowns by % 50, increase profitability by 1 million Euro through focused improvement projects in Bosch Bursa Plant (Factory with more than 5000 employees). This project required high level of communication skills while I had to work closely with people from production workers up to plant technical manager.

MAN Utility Vehicles Ankara Plant (2001-2004): Project Engineer


Dr. Jürgen Mees
Head of Business Excellence Europe
Deutsche Telekom AG

Deutsche Telekom AG
Head of Business Excellence Europe
Six Sigma Deployment lead
Landgrabenweg 151, D-53227 Bonn, Germany

Early positions of Jürgen’s professional activities comprised research work at the Max-Planck-Institute in Bonn and at the University of Califonia in Berkeley. This was followed by positions at the Space Research Organisation Netherlands and at Daimler-Chrysler Aerospace, managing R&D projects in Earth Observation and Astronomy for the European Space Agency (ESA). Jürgen joined in 1998 IBM Global Services as Senior Project Manager, delivering customer oriented service projects. In 2000 Juergen moved to T-Mobile Germany leading voice related product developments. In 2005 he moved into the Customer Service & Excellence department at DT International, coordinating major cost efficiency initiatives improving various technology areas sustainably. Today at Deutsche Telekom, he is responsible the Business Excellence programme and deployment of Lean Six Sigma across the Europe DT affiliates in mobile and fixline business.


Philip Holt
Director Simply Philips Academy
Philips Consumer Lifestyle

Philip is a Change Leader with over 20 years experience in Supply and Technical functions. Since 2005 he has worked for Philips within the Consumer Lifestyle Sector, a €6 Billion business, and in 2008 began the Lean Deployment journey that Philips has called Simply Philips.

For around 2½ years he was responsible for coordinating the global application of Simply Philips within Consumer Lifestyle and leading its deployment within the WENA Cluster. Since July 2011 Philip has headed the Simply Philips Academy, responsible for the development and deployment of Simply Philips Globally within Consumer Lifestyle.


Yolande Vanhove
Senior Director Global Business Excellence
Janssen Supply Chain-JSC unit of Janssen Pharmaceutica

Yolande Vanhove joined Janssen Pharmaceutica in 1989 where she became European Purchasing Director, Pharmaceutical Manufacturing within Johnson & Johnson In that role, Yolande was responsible for the development & implementation of Purchasing strategies on a European level, across a broad range of goods and services, including: key supplier partnership program, cost reduction efforts, and design and implementation of the Total Performance Model for the selection and monitoring of suppliers.

In the beginning of 2003 she moved to the US to take up the position of Worldwide Commodity Director at Johnson & Johnson Strategic. In that role she provided, with the support of a global team, a best practice process for capital procurement. Next to this initiative she was responsible for closing global master agreements with major suppliers of manufacturing equipment. She led several negotiation teams and affiliates all over the world within Johnson & Johnson will be able to benefit from these agreements.

End 2004 Yolande moved back to Belgium to lead a Business Excellence team in Europe. End 2007 this role became a global one and she is currently Senior Director Global Business Excellence. In this role she sets direction for her team, engaging people at all levels of the organization in relentless continuous improvement, building organizational capability in the deployment of improvement methodologies and driving world class business processes & breakthrough business results.

Yolande holds degrees as a Master in Commercial Engineering and Master in Business Administration, both from Limburg University, Belgium; as well as postgraduate degrees in Packaging Management from Brussels University and General Management from Vlerick Management School. She is also a certified Black Belt.


Professor Peter Hines
LERC, Cardiff University

Professor Peter Hines, is Chairman of the Lean Enterprise Research Centre at Cardiff Business School. He holds a BA (MA) in geography from Cambridge University and an MBA and PhD from the University of Cardiff. Peter followed a successful career in distribution and manufacturing industry before joining Cardiff Business School in 1992. Since that time he initially led the Materials Management Unit and now chairs the Lean Enterprise Research Centre within Cardiff Business School. The Lean Enterprise Research Centre is the largest dedicated research centre in Lean Thinking in the world.

He has undertaken extensive research into Lean Thinking and Supply Chain Management in both the automotive and other industries and has pioneered a number of key concepts, methods and applications in Europe, including: Supplier Associations (now involving over 800 European firms), Value Stream Mapping, Network Sourcing, the Three Tier System of Management and the Value Stream Analysis Tool. He has written or co-written several books including "Creating World Class Suppliers” published by Pitman in 1994, "The Lean Enterprise” published by AMACOM in 1997, "Value Stream Management” published by Financial Times Prentice Hall in 2000 and Staying Lean published in 2008 which won a Shingo Research and Professional Publication Prize Recipient for 2009.


Neil Trivedi
Global Business Process Excellence Director

Neil is one of the few people who have made a successful transition from Lean manufacturing into Lean office. He has worked across all functional processes across many different types of business, effectively applying Lean extensively to both transactional and less regular business processes with excellent results. He has created the system and structure for deploying Lean into Business process across GKN globally and delivered an average of 80 Kaizens a year. Prior to his work in Lean, Neil held senior positions in operations and project management and he designed and ran the Princess Royal Distribution Centre for Royal Mail in London. This was the UK’s first new railway station in the UK for 100 years.


Berndt Forssell
Senior Management Consultant
Volvo Group Operational Development

Berndt, was introduced to the Volvo OD (Operational Development) program, and became OD Internal Consultant and coach. He also received training as auditor for the Swedish Quality Award . In 1999, Berndt started to work full time with OD, first at Volvo Trucks and later at Volvo Group OD Office, now in the position as OD Initiator (corresponds to a Master Black Belt role).

This role included Six Sigma Black Belt training, but main responsibility is to support and train management and key support persons in implementing and leading OD, at different functions and units within Volvo Group. Customer assignments have been at units within Volvo Parts, Volvo Powertrain, Volvo 3P (PD and Purchasing organization for the 4 truck brands), Volvo Logistics, Volvo trucks, Volvo Construction Equipment, Volvo Aero and Volvo Penta.

Besides OD, Berndt has also during the years been involved in developing and performing Communication trainings for leaders. He was also part of the project team that developed and defined VPS - Volvo Production System. Today, the OD and VPS system teams are collocated in the Volvo Group Operational Excellence Office, and he is responsible for OD Internal Consultant and Initiator trainings.