FAQs

When will I receive my conference material?
Your conference handouts will be distributed on the first morning of the conference (unless otherwise stated in the event program). Additional conference material will be made available on a temporary website after the event. You will be provided with access details for this website at the conference.

When should I pay for the conference?
Payment must be received prior to the conference.

How should I pay for the conference?
Payment can be made online by credit card.

Are the meals included?
Yes, all refreshments and conference lunches have been carefully selected to offer you the best in banqueting. Check the agenda for times.

Can I register onto a workshop at the conference venue?
Yes, you may register onto workshops on site and our registration personnel will be happy to help you.

How many attendees will be at my conference?
This varies for each conference. Please do ask at our registration desk if you would like us to assist in facilitating meetings with anyone present to ensure you receive maximum benefit from the day.

How can I get to the venue?
The hotel phone number is listed within the conference information. Once registered, you will receive a Hotel & Conference Venue Location Map. Details are also available on the Venue & Accommodation page. Please contact us if you require any further information or assistance.

How do I make my hotel reservation booking?
The Lido Group is the official booking agent for the event.
They have negotiated event rates at a range of hotels including the conference venue.
To take advantage of these rates & book direct on the website please go to the conference website and click on the Venue & Accommodation page.

Or contact a Lido Booking consultant
events@lido.com.au
1800 817 339
www.lido.com.au

What should I wear?
The dress code at the conference is business casual. The speakers usually come in business attire.

Special Needs
If you have any special needs, disabilities, and/or dietary restrictions that we may address to make your participation at our events more enjoyable, please do let us know when registering.

Delegate Substitutions and Cancellations
Please view our cancellation policy.

Will I receive any information from you in the mail?
After the conference, from time to time, you may receive brochures on related topics.