9.00 Opening Remarks from the Chair

Cally Vithalis
Deputy Chair
EXPAND

9.10 CASE STUDY: Understanding the Value of Building your Professional Network and Career Development

• Reviewing EXPAND and their role within your career development
• Perfecting your communication with all levels by engaging in their terms to improve your networks
• Understanding the possibilities available to your in your role and how you can build networks out of opportunities

Cally Vithalis
Deputy Chair
EXPAND

9.50 Avoiding Distractions at Work to Improve your Productivity

• Completing a task at a time by removing unwanted interruptions
• Scheduling time into your own diary so others know you are focusing on one task
• Working smartly by using your time efficiently and utilising your resources
• Creating a routine around your productivity to build a ‘nointerruptions’ time for others to observe

Kylie Davies
Executive Assistant to the Hon Nicola Roxon MP, MInister for Health and Ageing
PARLIAMENT HOUSE

11.00 BOSSES Q&A: Improving Your Work Relationship with Your Boss’s Input

• Valuing the channels of communication by discovering the best mode of contact
• Understanding the connection between priorities and when to interrupt.
• Approaching the tasks as a team to guarantee a win

Mark Withnell
General Manager Business Integrity Division
DEPARTMENT OF HUMAN SERVICES

11.40 Holding-Off on the Send Button to Ensure Only Accurate Information is Sent

• Reviewing your emails prior to sending be creating an efficient draft structure
• Keeping your fonts in check to remain professional
• Ensuring your communication follows the voice of your audience by understanding their priorities
• Analysing the correct email protocol by discussing the intended audience and the new etiquette of email versus a letter

Judy Gleeson
Owner
PRAGMATIX

13.20 Avoiding the Silo Effect Within Your Department by Bridging the Gap Between Sections

• Improving your understanding of your boss’s role and yours by reading everything that comes through their desk
• Staying on top of industry publications where possible to spice up your water filter banter
• Reading your department publications to understand each sections role and how it all links to you
• Putting names to faces and emails by making an effort to branch out and connect will improve your understanding of the office

Hayley Neville
Executive Assistant to the Chief Information Officer Greg Farr
Department of Defence

14.00 Building a Network of Support by Seeking Other’s Advice

• Avoiding the isolation of a bubble by reaching out to others
• Expanding your professional knowledge by seeking those outside of your office
• Building up your knowledge with a little black book of contacts and support
• Accessing a sounding board by developing a mentoring programme

Narelle Mamic
Executive Assistant to the Chief Executive Officer
AUSTRALIAN CRIME COMMISSION

15.10 Styling Your Way to the Top with a Corporate Mind-frame

• Creating your personal style by understanding how to dress to your body shape
• Navigating the office with grace and professionalism by understanding subtle corporate courtesies
• Maintaining your individuality by creating a signature style or image within the corporate world
• Saving time, money and stress by understanding what best suits your personal brand

Ella Wallace
Style Consultant
ELLA WALLACE

15.50 Expanding your Career and Professional Development by being Proactive

• Developing your career by realising the countless opportunities available as an Executive/Personal Assistant
• Utilising your individual strengths to improve your skills within your role
• Looking for challenges within your current position instead of moving on by expanding out to new tasks
• Regularly discussing your career goals and aspirations with your boss to ensure you are given the opportunity to expand

Hannah Scott
Executive Assistant to Mike Whelan, Deputy Chief Executive, Operations
CSIRO

16.30 Close of Conference