15 - 16 May, 2012, Rendezvous Grand Hotel, Singapore
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Vice President, Personal Lines Claims
Chartis Asia Pacific
With increasingly sophisticated solutions available, automating claims system seems so close, and the promises are bright: enhanced efficiency, easy fraud detection, improved customer relations and more. Meanwhile, the challenges in implementation are equally tangible: constraint posed by legacy system, inflexibility to adapt to new business and regulatory rules, and many more.
The workshop leader will share experiences in implementing an automated motor claims system, and shed light on pragmatic approaches to overcome the challenges.
Workshop A will address:
Head, Fraud Investigation Unit
Kurnia Insurans Berhad
Third Party Bodily Injury (TPBI) claims inflation has become the scourge of motor insurers recently, especially in countries practicing “tortuous” system. Statistically, Motor Act Claim has loss ratio 200% to 300% compared to the premium received. In addition, fraudulent TPBI claims have consistently plagued motor insurers.
This workshop sets a comprehensive discussion platform on detecting the fraudulent TPBI claims and managing them.
Workshop B will address:
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