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2012 Podcasts

• Management IQ's Interview with Personal Success Coach, Leadership Coach and Trainer Founder of “Inspired-Connections.”
  Management IQ Interviews Anna Anderson about the most important elements of effective communication, Neuro-Linguistic Programming and how can it be used to improve performance and why image portrayal is important for Executive Assistants and Personal Assistants.
  To listen to the interview click here.
  To read the interview click here.
• Management IQ's Interview with Hannah Scott, Executive Assistant to Mike Whelan, Deputy Chief Executive, Operations, CSIRO.
  Management IQ Interviews Hannah Scott about steps that can be taken by EA/PA's to develop and expand their career, how to utilise individual strengths and the benefits of looking for challenges within your current position instead of moving on.
  To listen to the interview click here.
• Management IQ's Interview with Sarah Curby, Executive Assistant to Doctor Stephen Kennedy, Deputy Secretary of the Frameworks Group at the Department of Climate Change and Energy Efficiency
  Management IQ Interviews Sarah Curby about the importance of building a professional network, how having a mentor has helped her as an EA and strategies she has used to help realise her strengths.
  To listen to the interview click here.
  To read the interview click here.

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2011 Q&A Interviews

• Management IQ's Interview with Dale Towell, Executive Assistant to Stephanie Foster, Deputy Secretary, Department of Regional Australia.
  Management IQ Interviews Dale Towell about how the role of an EA/PA has changed over the past few years, strategies that can be used to forge effective partnerships with those above you and the importance of training and development for EA/PA’s.
  To read the interview click here.
• Q&A Interview with Kelly Henderson, Office Manager and Executive Assistant to Chief Product Officer, Jim Tate, Westpac.
  Management IQ Interviews Kelly Henderson about strategies that can be used to manage the busy culture of a workplace, steps that can be taken to eliminate distractions in the workplace and her top tips to create an effective and systematic approach towards diary management.
  To read the interview click here.

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2011 Podcasts

• Management IQ's Interview with Debbie Newman, Practice Assistant in the PwC Advisory Division, PWC.
  Management IQ Interviews Debbie Newman about why networking is an important part of an EA/PA’s role, the opportunities that can arise from networking and the challenges associated with networking and how these challenges be addressed or overcome.
  To listen to the interview click here.
• Management IQ's Interview with Sandra Jeffries, Director, Information Services, University of Sunshine Coast.
  Management IQ Interviews about what skills managers look for in EA/PA's, what the ideal relationship is between an EA and a manager and what steps can be taken to forge effective partnerships with those above you.
  To listen to the interview click here.
  To read the interview click here.

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Additional Content

Steps to Success: A Guide for Executive Assistants and Personal Assistants
As an Executive or Personal Assistant, you are at the forefront of your organisation, providing support in the face of changing demands and expectations. To excel in your role and to reach your career potential, targeted learning and networking with your peers and other key professionals are of utmost importance.
This presentation features insights from key speakers at the EAPA Public Sector Summit about how to get diary management right, strategies to achieve a healthy work/life balance, how to realise your potential and strengths and more.
To view the presentation click here.

• Are You Facing or Seeking a Change…? By Anna Anderson
  To the vast majority of people “change” is a dirty word. It makes us uncomfortable. It requires an effort on our part. It implies moving from the familiar to the unknown – which will remain as such until we get used to it and grow our new comfort zone around it, thus completing the process called “adaptation”.
  To read more click here.
  To read the full article, please visit Anna Anderson’s website www.inspired-connections.com.au
• The 7 Secrets to Becoming an Outstanding Leader in 30 days - By Anna Anderson
  So you want to be a leader. For what purpose? What is your driving force? Are you seeking recognition and fame, or do you have a vision, an idea, something of value to share with others that would benefit them in the long term?
  To read more click here.
  To read the full article, please visit Anna Anderson’s website www.inspired-connections.com.au
• The 7 Secrets to Finding a Perfect Life Coach - By Anna Anderson
  So you’d like to hire a life coach… You are doing ok, yet something is missing in your life; you are feeling a bit “off course”, or have a desire for an unspecified change. Or perhaps you are dealing with a challenging situation in your personal or professional life– relationship, financial, career or health – which has thrown you “off kilt”, and you are unsure how to come back to the equilibrium.
  To read more click here
  To read the full article, please visit Anna Anderson’s website www.inspired-connections.com.au
• EAPA Letter to the Boss
  To excel in your role and to reach your career potential, you need regular training to keep your skills and knowledge up-to-date. Download a ‘Letter to the boss’ to help your boss see the benefits of attending a professional development forum - EAPA for the Public Sector Summit 2012.
• Helpful Hints on how to succeed as an EA/PA
  Management IQ has compiled a list of tips which will help you in your everyday role as an EA/PA. The article outlines some tips to help you:
  • Achieve a better work-life balance
  • Improve your file system
  • How to use Microsoft Outlook
  • How to manage conflict effectively
  • Improve your relationship with your boss
  
  Click here to read more...
• Ways technology has impacted on the working lives of EA/PA’s
  The evolving nature of technology is constantly impacting on working lives of EA/PA's. This article explores five ways technology has changed the way EA/PA's interact and carry out daily duties, with shared experiences from key influencers in the industry.
  Click here to read more.

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Past Presentations

Preparing for the Unexpected: How to Effectively Manage Change - by Kobi Halbert, Executive Assistant to CEO, Andrew Brien, City of Bunbury WA.
Whether the organisation is going through a restructure or a change in management, EAs are often the ones who feel these changes directly. This presentation made by Kobi Halbert at the 2011 Gold Coast EAPA Summit explores:

• Supporting your new manager to ensure a smooth and quick transition
• Adapting to a new management style and establishing a strong partnership with your new boss
• Preparing for the unexpected – ensuring that you have options and alternatives when your role changes
• Guiding the rest of the organisation in accepting change

Click here to view the presentation.

Managing Increasing Workloads to Achieve Performance Excellence - by Imogen Gambale, EA to The Hon Tanya Plibersek MP, Minister for Human Services and Minister for Social Inclusion, Department of Human Services.
The demands and expectations of an Executive Assistant can be overwhelming. Developing effective strategies can help you manage your daily workload. This presentation made by Imogen Gamble at the July 2011 EAPA Summit explores:

• Developing an achievable daily plan to effectively juggle changing priorities
• Goal setting for efficiency and motivation
• Practical time management and organisational skills
• Energy boosters and tips to get through busy days

The Evolving Role of an EA/PA: An In-depth Look at the Development of the Role - by Tracy Caine, Executive Assistant to Liza Carroll, Deputy Secretary, Department of Families, Housing, Community Services and Indigenous Affairs.
The role of an EA has evolved to encompass different roles and match changing expectations. This presentation made by Tracey Caine at the July 2011 EAPA Summit explores:

• Evaluating the changing role of an EA/PA
• Common challenges of EAs/PAs and how to deal with them
• Identifying key tasks that will enable you to match your organisation’s goals
• Moving forward: developing your career alongside an organisation’s growth

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