Have you watch the Shared Services & BPO video?
The Philippines is setting up for a major expansion in the shared services and BPO sector in the next couple of years. Watch to know more on what is being done today to spur the development plans for tomorrow.
Watch the video now
SECTOR REPORT: The Future of Shared Services and Outsourcing in the Philippines
The outsourcing industry is one that has thrived in the tumultuous economic environment of the past couple of years. Many large and multinational companies are turning to outsourcing some of its business functions in order to save cost and focus on core competency.
Read what is happening in the Philippines
3rd Annual Shared Services and BPO in the Philippines will return 1-2 August at the Dusit Thani Hotel, Manila, Philippines.
Want to be part of this must-attend event? Email firstname.lastname@example.org with your contact details and we’ll register your attendance right away.
Boosting Productivity and Mitigating Risks to Achieve Globalisation
Shaping the Future of Captives and BPOs in the Philippines
Shared services centres and BPOs are evolving faster than ever to meet the new challenges in 2012/13. New policies from the US and Europe that could potentially impact future growth plans coupled with inflation (causing rising costs) are impacting service delivery.
Adding to this pressure are the burgeoning opportunities within the Philippines, which make it more difficult for the shared services and BPO sectors are to deliver more services to more geographies and with elevated productivity levels.
World Class Shared Services
It’s about time for the Philippines to be crowned as the captive and BPO hub in Asia through fortifying their world class operations with enhanced business re-engineering strategies. Utilising continuous improvement cycles within business services and processes are critical in setting a new benchmark in global business services.
Download the brochure now, or email email@example.com.
Seize the opportunity to get ahead by capitalising on case studies addressing:
- Techniques to mitigate, avoid and resolve external and internal environmental risks
- Practical approaches to gain significant process improvement and minimize operational costs
- Strategies to accelerate global service delivery growth and enhance service quality
Give Your Skills a Boost
Join the Focus Day on the 3 August to get up close to all new business process enhancement strategies and become experts in:
- Re-engineering functional processes to elevate service delivery from the internal customers perspective
- Aligning and designing shared services model to match business objectives
- Achieve an equilibrium for global service delivery meeting local requirements
With 2 hours of non-stop information sharing from each facilitator, this additional day will be comprehensively covering operational excellence in shared services.