2012 EUROPEAN AWARDS SHORTLIST

BEST PROCESS IMPROVEMENT PROJECT (OVER 90 DAYS)
ACIS, A company of Allianz
Project MARC - Management of ACIS Referrals Claims
AstraZeneca
Increase process efficiency in AstraZeneca Poland Data Management, Collection and Cash Application
Credit Agricole Corporate Investment Bank
Cash Payments Project
Dubai Electricity and Water Authority
Customer Service Enhancement Project
Lloyd's Register
Survey and Examination of Ships' Lifting Appliances
Sellafield, Capenhurst Site
Waste Management Operational Improvement Project
BEST PROCESS IMPROVEMENT PROJECT (UNDER 90 DAYS)
AES Corporation
Alternative Electrical Outputs - Los Vientos
Bord Gais Networks
Emergency Call Handling Project
Credit Agricole Corporate Investment Bank
Human Resources Recruitment Project
VAC Kolkaki
Improving Applicant Turn Around Time
BEST START UP BUSINESS PROCESS EXCELLENCE IMPROVEMENT PROGRAM (UNDER 2 YEARS)
Aberdeen Airport Ltd
Aberdeen 360° Excellence
BAA (Glasgow Airport)
Glasgow Airport CI Programme Overview
Credit Agricole Corporate Investment Bank
LSS Pilot
Roche Pharmaceuticals
SMOP Programme - Small Molecules Operation Performance (SMOP)
Sodexho
Sodexho Operational Excellence
Zurich Financial Services
Zurich Lean - UK General Insurance
BEST BUSINESS PROCESS EXCELLENCE IMPROVEMENT PROGRAM (OVER 2 YEARS)
AES Corporation
AES Performance Excellence - APEX
Bolton NHS Foundation Trust
The Bolton Improving Care System
Credit Agricole Corporate Investment Bank
PRIME
Euroclear
Lean Management at Euroclear
RBS Insurance (Direct Line Group)
Lean Transformation
TNT UK Ltd Lean "A Smarter Way of Working"