PEX Week Orlando 2013

The voice of the Customer is getting louder!

PEX Week Orlando is back to make sure your process improvement programs are 100% customer centric and sustainable.

Tapping into Lean, BPM, Six Sigma, Change, Project and Customer Experience Management, the PEX Network offers a week of invaluable training sessions, hands-on workshops, interactive keynotes and internationally recognised Awards to assist you in your journey to Business Process Excellence.

From Financial Services to Manufacturing; the United States and beyond; PEX Week 2013 is the global hub for the process community to come together, benchmark, network and take away the tools to drive improved performance for the year to come. Are you ready for the challenge?

"The Event was a great learning experience to take back to our business" – Jessica Bernatz, CHEP
"It was excellent for both me and my organisation because we learned a lot to put to put into action and improve our program" – Luis Felipe Salazau Catano, Bancolombia
"Very valuable with just the short time here" – Jennifer Ralston, American Red Cross
"The talks linking deployment/project to business strategy were great! The whole conference was awesome with lots of networking opportunities" – Diane Francisco, Covance
"It has been a great experience and I look forward to coming back next year" – Gustavo Canton, Wal-Mart
"Each speaker was thoughtful and pleasurable to listen to. This was my first time at the Summit and I’ve learned so much and met so many new people" – Autumn Mitchell, Wellmark
"Speakers were great and the awards are very valuable for recognition" – Km Mueller, Dominion
"Nice to network and hear what other are doing in Process Improvement" – Anne Rzegocki, Fidelity Investments
"Oustanding set of speakers. It is well worth my time and investment flying from the Philippines. I speak very highly of this event to other executives in the region" – Dan Lachica, First Philec Solar Corp
"Good mix of industries were represented – it was my first time at IQPC and it exceeded my expectations" – Aroon Tungare, Motorola
"I enjoyed the variety – always a valuable experience" – Eric Jackson, Spectra Contract Flooring
"Extremely valuable, I was particularly impressed by the size considering the recession" – Jeff DeLayne Stroud, CSI Deleeuw
"Very good speakers with an in-depth industry knowledge. Learnt some great ideas and variations on deployments" – Paul Morgan, ING UFSS
"Once again I’ve come away with valuable insight and real solutions" – Jeffrey Cox, eFlexgroup
"The information and networking was excellent" – Todd Valentini, Blue Cross Blue Shield of Florida
"As someone just starting out on the journey the conference was extremely helpful" – Lisa Taylor, ICON Clinical Research
"1st Time attendance and great to hear the diverse examples of deployments" – Michael Petrous, O-I
"This event has been invaluable in the networking and idea gathering that went on throughout." - General Dynamics Land Systems – Canada
"Very valuable event, we will be back!" - American Red Cross – Biomedical
"I really appreciate the discussion group format and workshop style because there is great learning in sharing." - Allstate Insurance Co.
"I was out of the network – one event and I feel I am back in it and connected." - Lloyds Register
"Excellent – confirms direction and highlights potential pitfalls ahead." - Bob’s Stores – Division of TJX
"Very valuable, I got to learn from other companies experiences." - Solar Turbines Inc.
"Great to network and listen to other approaches and challenges." - Alstom Power Service
"Very valuable experience." - Best Buy
"Excellent speaker panel and the summit was very useful. I picked up some new ideas and confirmed past beliefs." -Blue Cross Blue Shield of Florida
"Hearing from Jack Welch made the trip worthwhile." - Dell Inc.
"Great networking, products and ideas." - Dominion
"Inspirational and educational." - DST Output

Speakers

  • Jim-carroll

    Jim Carroll
    Futurist
    Trends & Innovation Expert

    Michele-Boutwell

    Michelle Boutwell
    SVP, IT Strategy and Planning
    Citi

    Jim-Durkin

    Jim Durkin
    Vice President, Operations, Cheese and Dairy
    Kraft Foods

    Dellroy-Birch-photo

    Dellroy Birch
    CIO
    Fortegra Financial

  • Bloxham-Chris

    Chris Bloxham
    Director Project Integrity and Risk Management, Subsea Systems
    Cameron

    DANICA-Natoli

    Danica Natoli
    Director, Lean Six Sigma Master Black Belt
    Best Buy

    ChrisGalante

    Chris Galante
    Process Process Improvement Leader
    CDG, A Boeing Company

    Gregory-North

    Gregory North
    VP Corporate Lean 6 Sigma & Business Transformation
    Xerox

  • Eric-Michrowski-Profile

    Eric Michrowski
    Director, Quality and Process Improvement
    Telus

    Eric-Beylier2

    Eric Beylier
    Vice President/CPO and Head of Global Supply Chain and Procurement
    TETRA Technologies

    Vince--Pierce

    Vincent D. Pierce
    SVP, Business Transformation
    Office Depot

    Lynn-Kelley

    Lynn Kelley
    VP, Continuous Improvement
    Union Pacific Railroad

  • Leo-Shuster

    Leo Shuster
    Director, IT Architecture
    Nationwide

    Craig-LeClair

    Craig Le Clair
    Vice President and Principal Analyst
    Forrester Research

    Eric-Smith

    Eric Smith
    Senior Director, LSS, Project Management Office
    Kraft Foods

    Emma-chen-banas

    Emma Chen-Banas
    Assistant Vice President, Business Process Improvement
    MassMutual Financial Group

  • HayWunWain

    Hay Wun Wain
    SVP Global Head of Business Process Management
    McGraw-Hill

    Mallik_Angalakudati

    Mallikarjun Angalakudati
    Head of Operational Performance
    National Grid

    Ana-Lapera

    Ana Lapera
    Director, Process Improvement Strategy
    Fannie Mae

    Darren-Glover

    Darren Glover
    Director, Continuous Improvement
    WellPoint

  • MelissaConnolly

    Melissa Connolly
    IT Director, Strategic Innovation and Organizational Effectiveness
    Baker Hughes

    Allen-Hayes-Photo

    Allen Hayes
    Vice President, Operational Excellence
    Fortegra Financial

    Barnaby-fountain

    Barnaby Fountain
    Director of Shared Business Services
    Merck & Co.

    Dennis-Narlock

    Dennis A. Narlock II
    Continuous Improvement Leader
    Catalent Pharma Solutions

  • Renee-Dineen

    Renee M. Dineen
    Head of Organizational Development, Small Molecules Division
    Roche Pharmaceuticals

    Steve-Towers

    Steve Towers
    SVP and Founder
    BPGroup.org

    Mark-McGregor

    Mark McGregor
    Principal Analyst
    MWD Advisors

    Jay-R--Blanc-Selva

    Jay R Blanc Selva
    Director of Operational Excellence and TQM
    Huawei Technologies Co Ltd

  • Gary-Jing

    Gary G. Jing
    Lean Six Sigma Deployment Leader / MBB
    Tyco Electronics

    Douglas-Norkus

    Douglas A. Norkus
    Enterprise Services Director, SOF CLSS
    The Lockheed Martin Team

    Keith-Holliday

    Keith Holliday
    Director - Corporate Supply Chain & Logistics
    Sonoco Products

    Eric-Herness

    Eric Herness
    Distinguished Engineer, Chief Architect for Business Process Management
    IBM

  • Dave-Lubowe

    Dave Lubowe
    Partner & Vice President
    Global Leader – Operations & Supply Chain Consulting IBM

    Flip-Flippen

    Flip Flippen
    Founder and Chairman of The Flippen Group

    Paul-Buhler

    Paul Buhler
    Chief Scientist
    Modus21

    Lou_Rassey

    Lou Rassey
    Principal
    McKinsey & Company

  • CMelrose18s

    Craig Melrose
    Expert Principal
    McKinsey & Company

    Phil-McIntyre

    Phil McIntyre
    Directors of Business Development
    Performance Solutions by Milliken

    Jeff-Rosenlund

    Jeff Rosenlund
    Directors of Business Development
    Performance Solutions by Milliken

    Annemarie_Michaud

    Annemarie Michaud
    Senior Partner
    Continuous Learning Group, Inc.(CLG)

  • Mark-George

    Mark George
    Global Practice Leader, Operations and Process Transformation (OPT)
    Accenture

    Mathias-Kirchmer

    Dr. Mathias Kirchmer
    Partner and Executive Director for Business Process Management
    Accenture

    David-Toth

    David Toth
    Management Consulting Executive, Process Transformation
    Accenture

    John-Best

    John Best
    Vice President of Lean Six Sigma
    The Quality Group

  • Jennifer-Ralston

    Jennifer Ralston
    Master Champion
    The Quality Group

    Paul-Docherty

    Paul Docherty
    Founder and Executive Director
    i-nexus

    DominicGreenwood

    Dominic Greenwood
    COO
    Whitestein Technologies

    Steve-Campbell

    Steve Campbell
    Vice President
    Major Oak Consulting

  • lloyd

    Lloyd Dugan
    Chief Architect
    Business Management Associates

    DenisGagne

    Denis Gagné
    Principal of
    Business Process Incubator

    Nathaniel-Palmer

    Nathaniel Palmer
    BPM Practice Director
    SRA International

    robert_shapiro

    Robert Shapiro
    SVP Research
    OpenText

  • VanAntwerp

    LTG(R) R.L. "Van" VanAntwerp
    Chief of Infrastructure and Executive Development for The Flippen Group
    and former Chief of Engineers and Commanding General of the U.S. Army Corps of Engineers

 

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