IQPC North America

23 - 26 March, 2015 São Paulo, Brasil

» Customer Care Leadership Movement Integrando a experiência de metodologias tradicionais de gestão por processos com novos conceitos e tecnologias para levar sua empresa à mais alta performance

30 March - 01 April, 2015 Nashville, TN

» Contact Center Leaders raining Certification Skill development workshops for achieving peak performing, modern day contact centers

15 - 16 April, 2015 London, UK

» Customer Care Leadership Movement Transforming the customer experience

11 - 13 May, 2015 Washington, D.C

» VA Healthcare Maximizing patient experience through technology, clinical care, and administrative efficiencies

15 - 19 June, 2015The Mirage, Las Vegas, Nevada

» Call Center Week Defining the game and setting the vision for service excellence

Top Conferences

Real-world case studies from service providers illustrated the risks and rewards John Yunker, bytelevel Research