Attend this Summit and Learn How to:

• Improve your overall strategy for remote services by assessing all the steps needed to have an efficient remote service
• Increase remote services deployment excellence by integrating technology with back-office operations and your service workforce
• Increase the quality of your services by utilizing cutting-edge technology
• Decrease costs and increase the efficiency of your customer service by successfully tackling the complexity of security compliance and security standards implementation

All NEW at this Event:

• 2 TRACKS focusing on initial and mature stages of Remote Service deployment
• Technology demonstrations session featuring:

Collaborative Device Community Collaborative Device Community(TM) solutions allow an OEM to create a collaborative environment for themselves, their customers, AND their devices Link2Site Link2Site is a remote monitoring solution with a number of unique capabilities developed specifically for Siemens Water Technologies

ManageLinx ManageLinx is M2M communications solution, which provides secure remote Internet access to any piece of IP-enabled equipment Guided Troubleshooting Guided Troubleshooting is a solution that significantly improves service and engineer effectiveness ServiceLink is the enterprise software system that enables product manufacturers to provide a new generation of high-value remote service.

• 24 new companies providing multiple industry perspectives and success stories
• Multiple Roundtables to facilitate informal benchmarking with your industry peers. Find out how they are addressing YOUR specific challenges.

All NEW Speaking Companies Include:

Don’t Miss Your Chance to Hear From

Who should attend? Director of Service Technology Program Manager, Remote Service Product Manager/ Product Engineer Service Solutions Manager Director of Product Development Director Global Technical Support Operations Vice President of Service Senior Firmware Engineer Systems Engineer Principal Engineer Network Services Manager Software Technical Lead Software Systems Engineer Director Systems Engineering Director of Product Engineering Director of Global Service Director of Technical Operations Technical Service Manager Service Operations Manager

Who Should Attend? Medical Equipment Manufacturing Printing, Photocopying Fire/security/building systems Scientific/Measurement Equipment Manufacturing Semiconductor Equipment Mfg Defense/Homeland Security – tap Border Management Industrial Chemicals, Gases Pharmaceutical Equipment Manufacturing Aerospace Marine And others

If you are not yet ready to register, feel free to request a reminder nearer the time.

Conference Partners

Major Sponsor	Sponsors	Media Partner

[ Register Now] · [ Send to a Friend ] · [ Next: Workshops: Monday February 23, 2009 ]