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Executive Assistant & Personal Assistant Interactive
Master the Essential Technical, Business and Communication Skills for your Role
September 16 - 18, 2009 · Intercontinental Melbourne The Rialto, Melbourne, VIC


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Workshops

Please click on the links below to learn more:

  • Workshop A: How to Advance Your Microsoft Skills to Boost Your Performance
  • Workshop B: Taking Command of Your Strengths to Soar in Your Career
  • Workshop C: Write Your Way to EA Stardom! Business Writing Skills 101
  • Workshop D: How to Maximise Your Networking Potential Using Social Networking and Blogging Sites

Pre-Conference Workshops: Wednesday, 16 September 2009

8.30am – 11:30am Workshop A: How to Advance Your Microsoft Skills to Boost Your Performance

Rationale:

As an EA where would you be without Microsoft? It can be your saving grace, or the bane of your life depending on whether you know the crucial tips and techniques to use it to your advantage. This workshop will equip you with the skills you need to excel in your work, to save you time and energy, to boost your performance. Learn the skills you need to become the Offi ce Expert - and the most prized employee!

Learning Outcomes Include:

  • Uncovering quick tips for MS Word, PowerPoint, Access and Excel
  • Saving time on your day-to-day tasks
  • Getting the most from Microsoft Office
  • Becoming the Office Expert for your organisation and acquiring the troubleshooting skills that will make you the most valued asset

About your workshop facilitator:

Ivan Vujica is a Senior Technical Trainer at Advanced Training, Melbourne. Advanced Training provides computer training solutions with the highest quality service in the most cost effective manner. Ivan is highly experienced in leading flexible computer training courses for all levels of employees across different industries. Advanced Training specialises in training Dynamics CRM, Windows Server 2008, SQL 2008, SharePoint and Visual Studio 2008 courses.

Agenda:

8.30 Introduction to the topic
9.00 Working within the new Office 2007 interface
9.30 Identifying and working with the new features in Word, PowerPoint, and Office 2007
10.00 Tea break
10.30 Using the new time management and information services in Outlook 2007
11.00 Identifying and working with the new features in Excel 2007
11.30 Close of Workshop

12.00pm - 3:00pm Workshop B: Taking Command of Your Strengths to Soar in Your Career

Rationale:

As an assistant the world is your oyster! You can take your career which ever way you choose whether it be recruitment, events planning or starting your own business... The key is to recognise who you are and what you really want and then identify what your goals, priorities and strengths really are, and to focus these to achieve your objectives. Katie will help you to get a grip on your life and find the clarity you need to achieve your dreams.

Learning Outcomes:

  • Getting a grip of your life: A self assessment to get a snapshot of where you currently are
  • Rising above your roadblocks: Adopt the mind frame to overcome any obstacles that come your way
  • Uderstanding how your behaviour influences others
  • Knowing your values and needs in life

About your workshop facilitator:

Katie Gallagher is a global coach who has been coaching since 1998 and has made a positive impact on people all across Australia and as far a fi eld as New York City. She was the resident Life Coach for the reality TV series ‘Inch Loss Down Under’ 2006, produced by popular British morning television show GMTV and has appeared regularly on Perth’s ABC radio presenting ‘life tips’ for listeners. An Accredited Coach (International Coach Federation) and a graduate of Coach U, she has been coaching since 1998, working privately and as an in house coach for both government and private organisations.

Agenda:

12.00 Introduction to the topic
12.30 Identifying personal priorities for work and home life: Evaluating your current life situation
13.00 Recognising your aims and objectives: Identifying what you really want
13.30 Tea break
14.00 Adopting a constructive attitude to your work and examining opportunities available to you
14.30 Aligning your behaviour to reflect your values and influence others positively
15.00 Close of workshop

3.30pm - 6:30pm Workshop C: Write Your Way to EA Stardom! Business Writing Skills 101

Rationale:

Mediocre writing not only drags down your professionalism and credibility, but can also dramatically affect your effi ciency. For your career’s sake you need a strong grasp of professional writing principles. This interactive workshop will get you off and running, with an awareness of the most common writing problems and how to fix them.

Learning Outcomes Include:

  • Uncovering secrets of writing concisely, so people actually read what you send
  • Getting grammar and punctutaion right, and heightening your professionalism
  • Identifying how world-famous "Plain English" principles can revolutionise your writing
  • Discovering expert proofreading techniques to catch embarrassing (or disastrous) mistakes

About your workshop facilitator:

Paul Jones from Magneto Communications (www.magneto.net.au) is a professional copywriter who trains businesspeople to write professionally and persuasively. Your workshop will be practical, content-rich, relevant to your writing challenges, and entertaining!

Agenda:

15.30 Introduction and overview
16.00 Professional writing principles that can change your career
16.30 Secrets of clear, concise, error-free writing
17.00 Tea break
17.30 How to avoid the most common grammar mistakes
18.00 Punctuation 101: What those marks mean and how to use them
18.30 Close of workshop


Evening Conference Workshop: Thursday, 17 September 2009

5.00pm - 8:00pm Workshop D: How to Maximise Your Networking Potential Using Social Networking and Blogging Sites

Rationale:

The internet is by far the most exciting technological development of our lifetimes. It has eased our workloads, facilitated communication across the globe and enabled us to access an abundance of information at our fi ngertips… And still, there is more to learn! Kathie will uncover in this workshop, how you can tap into a whole new realm of knowledge and information that is relevant and important to ease your workloads and become the source of innovation for your organisation.

Learning Outcomes:

  • Understanding your potential opportunities at your fingertips through use of social networking sites
  • Exploiting new technology mediums available to you
  • Acquiring professional etiquette required for these sites
  • Examining the potential pitfalls of such sites and things to be wary of

About your workshop facilitators:

Kathie M. Thomas is a successful Virtual Assistant with a 15+ year old practice. She was a VA before the term ‘virtual assistant’ was in use. The founder of A Clayton’s Secretary, established March 1994, she pioneered the Virtual Assistant industry in Australia. The network was formally established in April 1996. Prior to establishing her business she had a background of 23 years’ secretarial/administrative experience in the corporate world, working for CEOs and MDs as well as project groups.

Agenda:

17.00 Introduction to the topic
17.30 Uncovering the potential uses of social networking sites and how they can help us improve performance
18.00 Examining case studies of best practice
18.30 Tea break
19.00 Examining how you personally can use such sites to the advantage of your company
19.30 Getting relevant blogs and conversations started: Understanding the etiquette
20.00 Close of workshop

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