Main Conference Day Two

Wednesday, April 2, 2008

8.15 Chairperson’s Opening Remarks

8.30 Keynote: Marshall Goldsmith On Helping Good Leaders Become More Effective

The corporate world is filled with executives, men and women who have worked hard for years to reach the upper levels of management. They're intelligent, skilled, and even charismatic. But only a handful of them will ever reach the pinnacle -- and according to executive coach and keynoter Marshall Goldsmith, nuances make all the difference. Marshall Goldsmith is corporate America's preeminent executive coach, having worked with more than sixty CEOs at the world's leading corporations, and he’ll share his ideas for helping you - and your top executives – get there from here.

All participants receive a copy of Marshall’s latest top-selling business bible, “What Got You Here Won’t Get You There.”

9.30 Creating A Talent Management Infrastructure That Delivers “Organizational Vitality”

A recent survey of top CEOs found that CEOs are highly concerned with executing their strategy and in having the management capacity to deliver their results and grow. At IKON Office solutions, Organizational Vitality involves having robust Human Capital practices that give IKON the talent capacity to deliver results and grow. Having the talent with the right skills and abilities to deliver business results is not just an HR initiative – it is a business initiative. This session will share the approach to Talent Management in the Organizational Vitality process at IKON. Org Vitality is:

• Owned by the line management team
• Tools and process are enabled by the Human Resources team
• Talent sourcing and development accountability are shared between the management team and the HR team
• Correlating business results – higher in units with strong human capital practices.

Beth Sexton
SVP Human Resources
IKON OFFICE SOLUTIONS

11:15 Keynote: Creating A Culture Of Continuous Learning That Supports Leadership Development And Succession Management

A major goal of talent management programs is to put the right people with the right skill set in the right place at the right time. To achieve this goal, successful organizations offer developmental experiences for both leaders and emerging leaders in which the key employee gains the competencies necessary to move to the next level in the organization. This “culture of continuous learning” is the ideal environment in which to grow leaders, but like all cultural changes, it is achieved through a building process that takes patience, skill and great sense of humor. Offering great anecdotal examples and lessons learned, Alan’s session will cover:

• The role of a learning organization in leadership development and succession management
• Using education as both a predictor and supporter of leadership success
• Strategies to create the next generation of leaders

Dr. Alan Cooper
PhD, Learning and Innovation
NORTH SHORE - LIJ HEALTH SYSTEM

11:55 Improve The Shape Of Your Recruitment & Retention Efforts

For Jenny Craig, developing a healthy, well-balanced staffing strategy is more than just food for thought – it’s about changing lives. Hear how the leader in weight management services identified employee retention as a key factor for success with their clients and, in conjunction with Recruitment Process Outsourcing partner, PeopleScout, deployed a solution that improved retention and employee engagement. In this case study, you will learn how Jenny Craig:

• Redefined sourcing and screening processes to identify better-quality hires
• Utilizes a high-touch candidate experience to maximize success
• Identifies and uses key data to facilitate change management
• Increases productivity by managing and focusing time and talent

Chris Hilker Vice President, Human Resources & Organizational Development JENNY CRAIG

Karen Browne COO PeopleScout

1:30 PM MASTERCLASS G FOR ALL PARTICIPANTS

1:30 PM MASTERCLASS H FOR ALL PARTICIPANTS

The Metrics Of Talent Management To meet top management’s growing need for quantifiable metrics around workforce performance, the practice of talent measurement is becoming ever more sophisticated. In this class, open to all delegates but geared to those who already have a background in performance management, you’ll advance your knowledge of analytics that measure outcomes rather than output, how to get managers to proactively share information, and how to keep measurement programs going once you get started. We will go beyond typical workforce reporting and HR metrics to include: Business insight measures that reveal—and even predict—the impact of talent management practices and workforce performance on business outcomes. What talent management metrics are most important to consider and how to align them with organizational objectives. Understand how to collect and analyze the appropriate data on a continuous basis Methods for enabling adoption and assimilation of talent measurement initiatives Joanne Bintliff-Ritchie Chief Strategist DoubleStar Inc. Geared to attendees from any kind of organization

Marshall Goldsmith On Achieving Positive, Lasting Change In Behavior: For Individuals, Teams And Organizations Marshall Goldsmith is widely recognized as one of the world's foremost authorities in helping leaders achieve positive, measurable change in behavior: for themselves, their people and their teams. In this unique, intimate master class, included in your Superconference registration, you will learn how to create – and manage – positive change with a true master. Topics to be covered: Coaching for behavioral change Peer coaching Internal and HR coaching Team building without time wasting Large-scale organizational case studies of positive change Marshall’s newest book, What Got You Here Won’t Get You There, is a New York Times best seller and a #1 business book in both America (The Wall Street Journal, USA Today) and Germany (FT). It is a 'top 5' bestseller for all business books published in 2007 on www.amazon.com and is the year's #1 best seller on leading people. It has already been named as one of the '2007 business books of the year' by the Institute for Management Studies, Soundview Executive Book Summaries and getAbstract. Marshall Goldsmith Executive Coach and #1 Best-Selling Business Author

MASTERCLASS F CONTINUATION: The Metrics of Talent Management	MASTERCLASS G CONTINUATION: Marshall Goldsmith on Achieving Positive, Lasting Change in Behavior: for Individuals, Teams and Organizations

4:30 Close Of Main Conference

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