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Shared Services for Government ’08
Enhancing Customer Service, Change Management and Benchmarking for Shared Service Excellence
28 - 31 October, 2008 · The Vibe Savoy Hotel, Melbourne, VIC


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Why attend Shared Services for Government?

Register Now

Register yourself and a team online now!

Now in its 12th year, Shared Services for Government is Australia's premier public sector shared service event. Featuring industry leaders from across Australia and the world, this year's conference will help you to drive improvement and cost savings for your shared service function by enhancing your:

  • Change management and governance processes
  • Techniques for measuring and benchmarking the performance of your shared service functions
  • Client relationships and customer service levels

Additionally, Shared Services for Government provides a great opportunity to network and learn from your peers, as well as the speakers. It is an invaluable outlet for knowledge sharing and learning about shared services as they relate to the public sector.

Who will I meet?

Shared Services for Government is optimised for the benefit of managers, directors and professionals involved in:

  • Shared Services
  • Business Services
  • Corporate services
  • Finance Services
  • HR
  • IT Services
  • Finance and Accounting
  • Process Improvement and BPM
  • Accounts Payable and Purchasing
  • Procurement
  • Contact Centres
  • Business Transformation

5 key benefits of attending:

  • Discover best practice techniques for managing change to ensure optimum shared service performance
  • Gain insights into effective risk management and governance strategies that underpin the shared service function
  • Understand how to get and maintain customer buy-in for the use of a shared service function
  • Find out how to drive continuous improvement through benchmarking and performance measurement techniques
  • Improve your client management techniques by hearing from shared service customers and understanding their needs and desires

SECURE YOUR PLACE TODAY! Call +61 2 9223 2600, fax +61 2 9223 2622, email registration@iqpc.com.au, or register online now.

If you are not yet ready to register, feel free to request a reminder nearer the time.

Supported By Associate Partner Luncheon Partner
NIoG Salmat TechOne

[ Register Now] · [ Next: Conference Day One: Wednesday 29 October 2008 ]

 

 
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