• International Contact Center Expo & ConferenceOctober 25 - 27, 2010 * Marriott Doral Golf Resort & Spa, a Marriott Resort 4400 NW 87th Avenue, Miami
  

North America

Canada

• Call Centre Week CanadaSeptember 13 - 16, 2010 * Sheraton Toronto Airport, Toronto, Canada
  

U.S.A.

• Customer Feedback WeekSeptember 20 - 22, 2010 * Rosemont Hotel at O’Hare, Rosemont, IL
  

• International Contact Center Expo & ConferenceOctober 25 - 27, 2010 * Venue to be confirmed, Miami, FL
  

• Call Center for Financial ServicesNovember 15 - 17, 2010 * Venue to be confirmed, Dallas, TX
  

Europe

Monaco

• Customer Experience ExchangeNovember 15 - 17, 2010 * Le Méridien Beach Plaza, Monte Carlo, Monaco
  

U.K.

• Executive Customer Contact ExchangeMarch 28 - 30, 2011 * London, UK
  

Australia/Nz

Australia

• Government Contact Centre Summit 2010August 31 - September 01, 2010 * Star City, Sydney, Australia
  

• Customer Self-Service 2010December 02 - 03, 2010 * Venue to be Confirmed, Sydney, NSW
  

Asia

Malaysia

• Customer Experience Asia 2010September 14 - 15, 2010 * Novotel Kuala Lumpur City Centre, Kuala Lumpur, Malaysia
  

Middle East

United Arab Emirates

• Training Course: Transforming Service DeliveryOctober 18 - 19, 2010 * Venue to be confirmed, Dubai, UAE
  

• Middle East Government Contact Centres SummitDecember 12 - 15, 2010 * Venue to be confirmed, Abu Dhabi, UAE
  

South America

Brazil

• Gestão por ProcessosJanuary 26 - 28, 2011 * São Paulo, SP
  

Colombia

• Contact Center & Relationship Summit América Latina 2010August 31 - September 02, 2010 * Hotel Casa Dann Carlton, Bogotá, Colombia