Benefits of Attending

Reverse Logistics & Returns Management Asia will focus on the strategic fundamentals behind an increasingly aftermarket and returns focused consumer world. An organisation’s reverse supply chain is full of potential savings – what many companies in Asia fail to recognise is how the right returns management solution can not only save costs but increase customer loyalty.

Take this opportunity to notify your colleagues about this inaugural event in Singapore – so they can learn how to:

• Identify goals and objectives for handling returns
• Evaluate new ways to streamline operations, drive profits and delight customers
• Review green reverse logistics and environmental product return’s management
• Understand how extended warranty management can add to your bottom line

Associated costs of returns can run as much as 10-20% of total operational expenses If you could reduce that expense by even 1% wouldn’t you try?

By attending Reverse Logistics & Returns Management you will listen presentations from multinational organisations such as Hewlett Packard, Motorola, Nike, Fonterra, Philips Consumer Electronics, Nokia and many more have implemented unique practices for reverse logistics and returns management within their organisation.

This conference will bring together key decision makers from:

Supply Chain

• Director of Reverse Logistics / Returns Management
• Director of Service Logistics
• Reverse Logistics Manager
• Manager for Returns Center

Customer Support

• Vice President for Customer Service & Support
• Director of Customer Support / Customer Care
• Call Center Director
• Warranty Manager
• Service Manager
• Asset Recovery Manager

Product Quality & Engineering

• Director of Quality
• Director of Global Engineering
• Product Engineering Manager
• Quality Manager
• Reliability Manager

Finance

• Director of Finance
• Risk Manager
• Warranty Analyst

If you are not yet ready to register, feel free to request a reminder nearer the time .

Conference Partners

Official Media Partners:

[ Register Now] · [ Next: Conference Day One: Tuesday 25 March 2008 ]