Do you have the right plans in place?

“The Government is committed to driving better value for money by delivering at least 3% savings, per year across central and local Government.”
(Comprehensive Spending Review, Oct. 2007)

The Comprehensive Spending Review has outlined that public authorities must now show 3% year on year savings. When you combine this with a drive to show improved customer service, more joined up methods of working and on-going process reengineering, it is time-critical to ensure your organisation has the right plans in place.

The Shared Services and Outsourcing Network’s 5th Annual Driving Public Sector Efficiency through Transformation and Shared Services conference, being held in London will provide you with best practice examples to achieve these significant savings and efficiencies targets AND attain organisational transformation.

Brand new for 2008 - consideration will be given to how Shared Services can provide a successful route-map to transformation, whilst establishing how you can add strategic value to your existing Shared Services Organisation (SSO)... find out more!

Who will I meet and who is speaking?

You will meet a full panel of leading practitioners of Shared Services from the Public Sector, including the Cabinet Office. Nowhere else can you hear results-driven, best practice Shared Services initiatives from both Central and Local Government.

Our expert speaker panel includes over 17 expert perspectives including:

• Joanna Clift, Head of Shared Services, Transformational Government, Cabinet Office
• Joseph Soalheira, Manager – Shared Services, Brisbane City Council
• Glyn Evans, Assistant to the Chief Executive on Transformation, Birmingham City Council
• Peter Telford, CEO, RCUK Shared Service Centre Ltd
• Ireen Lock, Head of Customer Contact Services, HM Prisons
• John Collington, Commercial Director, Home Office
• Stuart Ladds, Relocation Programme Manager, Government Estate Transformation, Office of Government Commerce
• Joanne Hopkins, Business Process Re-design Manager, Leeds City Council
• Alan Breakwell, Chairman – DorsetForYou Partnership, Dorset County Council
• David Lines, Manager, Business Development, Oxfordshire Shared Services
• Ron Sweetman, Head of Shared Services, Oxfordshire Shared Services
• Tony Isaacs, Programme Manager, Warwickshire Direct Partnership
• Sergio Sgambellone, Head of Shared Services, Surrey County Council
• Melanie Scott, Service Development, Southwark Council
• Alan Franco, Chair of the Management Board, Tameside Metropolitan Borough Council/Pension Service Joint Team
• Janine Franklin, Project Manager, Connecting South East Wales Shared Service Project
• Christian Steenstruup Braad, Managing Director, Business Support, City of Copenhagen SSC

The burning issues to be addressed in 2008’s agenda include tips on:

• Clarifying the objectives and implications of the wider transformational agenda and establishing how Shared Services can provide a successful route to success
• Pin-pointing how best to add strategic value to your Shared Services Organisation (SSO) through strategic partnering
• Evaluating how to reduce staff turnover and improve workforce engagement to further develop the SSO
• Analysing how reengineering for end-to-end processes can move your SSO up the value chain
• Critiquing best methods to securing top to bottom buy-in by changing and adapting organisational mindsets
• Improving service delivery to reach heightened customer satisfaction levels and more citizen centric Shared Services
• Assessing how expanding the functional scope of your Shared Services can add value for your customers

If you are not yet ready to register, feel free to request a reminder nearer the time.

Conference Partners

Sponsors	Supporting Associations	Media Partners

[ Register Now] · [ Next: Conference Day One: Tuesday 24th June 2008 ]