BEGIN:VCALENDAR PRODID:-//Microsoft Corporation//Outlook 11.0 MIMEDIR//EN VERSION:1.0 BEGIN:VEVENT DTSTART:20080508T230000Z DTEND:20080508T230000Z LOCATION;ENCODING=QUOTED-PRINTABLE:Flamingo Hotel, Las Vegas, NV UID:040000008200E00074C5B7101A82E0080000000040EF437EC3C7C7010000000000000000100 0000013BF6F98A663D946B6AFDB699BE1C85A DESCRIPTION;ENCODING=QUOTED-PRINTABLE:=0D=0AThe focus and attention on cust= omer service is at an all-time high, and the best companies now view their = call centers as valuable investments.=0D=0A=0D=0AMoving from a cost-focused= mentality to a profit-focused one is something that is much easier said th= an done. Even with a team of call center experts, companies trying to make = the leap to =93world class=94 often find themselves continually chasing the= bar. To take things to the next level, companies must find ways to connect= the call center with every part of the organization.=0D=0A=0D=0AGet ready = for an exciting week of learning, sharing and networking. There is somethin= g for everyone at this year=92s Call Center Week.=0D=0AIf you have not yet = registered, please hurry - register before April 18 and you could save up t= o $1200 on the total conference price. =0D=0AWe look forward to seeing you = at Call Center Week 2008, from June 22 to June 26!=0D=0A=0D=0A SUMMARY;ENCODING=QUOTED-PRINTABLE:IQPC's Early Bird Discount for Call Cente= r Week 2008 will expire shortly! PRIORITY:3 END:VEVENT END:VCALENDAR