Why should I attend?
Register yourself and a team online now!
Whether used for internal asset management, or for providing value- added services to customers, there is no doubt that Remote Device Monitoring and Management is revolutionizing today’s service operations.
However, implementing the technology is not as easy as flipping a switch. Infrastructure
planning, user interface design, security considerations, integration into product design are key to a successful deployment. Indeed, the full benefits of remote service can be realized only if the infrastructure is designed well and implemented properly from Day One.
This conference is the technical counterpart to IQPC’s annual June event, Remote Device Monitoring and Management, which addresses business and strategic issues.
At this hands-on, technical conference, learn how to:
- Design scalability into your remote services infrastructure
- Retrofit existing products with remote service
- Overcome global deployment challenges
- Ensure data accuracy and security
- Understand which data to collect, and how to transform this into valuable information for customers
Confirmed speaker list:
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Steve Pazol Vice President and General Manager nPhase a QUALCOMM business |
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John Maggiore Manager - Airplane Health Management Aviation Information Services THE BOEING COMPANY |
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John W. DuBay Jr
Remote Services Product Management and Business Development
ABB PROCESS AUTOMATION |
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Jim Hennen
Product Manager for Aftermarket Services
MTS SYSTEMS |
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Bryan Phillips
Engineering Manager
HUSKY INJECTION MOLDING SYSTEMS |
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Aaron Moon
AbbottLink - Software Systems Engineer
ABBOTT LABORATORIES |
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Eugene Shustef
Feature Design Lead, Global Technology & Offering Development
XEROX CORPORATION |
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Richard Ellis
Director, Critical Care Service
RESPIRONICS INC
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Harald Fiedler
Senior Program Manager Design for Serviceability Global Customer Services Security & Privacy Officer Global Customer Services
PHILIPS MEDICAL SYSTEMS |
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Jim Conrad
Information Security Officer
TRINITY HEALTH |
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Peter Fuhr PhD
Executive Member, SP100 Interoperability and Wireless Sensor Networking Committee
ISA
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Earl Clark
Senior Director - Practice Operations
SILVERTRAIN INC |
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Dan DuBeau
Program Manager
Remote Access and MICAP VARIAN MEDICAL SYSTEMS |
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Jonathan Gray
R&D Manager - Life Science and Chemical Analysis Services
AGILENT TECHNOLOGIES |
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Reid Jajko
Vice President and General Manager
ABB ROBOTICS SERVICES |
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Lex Keij
Manager – Maintenance Engineering
ASML |
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Sandra Wiley
Global Knowledge Integration Leader
GE HEALTHCARE |
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Topics also include:
Infrastructure Planning & Deployment
- Hardware, network considerations
- Strategies for deployment: spiral vs. incremental
- Ensuring system scalability
- Challenges of global remote service deployment
- Wireless vs wired remote service
- Choosing the best from multiple connectivity standards
Data Collection and Usage
- How do you know which data to collect?
- What should we do with the data?
- Integrating remote data stream into enterprise business systems
- Statistical analysis for proactive maintenance
Security
- Addressing customer security concerns
- Complying with data regulations
Product Design
- Integrating remote serviceability into new product design
- Retrofitting existing products for remote service
Want to find out more? Download a copy of the conference brochure by clicking here.
Past participants include:
- Thales Avionics
- Carrier Transicold
- Fuji Xerox Co. Ltd.
- Heidelberger Druckmaschinen
- Gardner Denver
- Hach Company
- Dresser Wayne
- Pratt & Whitney
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- Siemens Medical Solutions
- Dept of Homeland Security
- Beckman Coulter
- Sakura Finetek USA
- Egenera
- Gerber Technology
- Medrad
- Kiva Systems
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- Kronos Inc.
- Akibia
- MKS Instruments
- Hobart Corporation
- Cooper Bussmann
- Cummins Inc.
- American Tower Corp
- GE Transportation
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Attendees will be…
- Director of Service Technology
- Program Manager, Remote Service
- Director of Product Development/Engineering
- Director of Technical Support Operations
- Product Manager
- Senior Firmware Engineer
- Software Systems Engineer
- Service Solutions Manager
- Network Services Manager
From the following industries…
- Manufacturing
- Office Machinery Manufacturing
- Medical Equipment and Supplies Manufacturing
- Laboratory Apparatus Manufacturing
- Telecommunications
- Diagnostic Imaging Centers
- Medical and Diagnostics Laboratories
- ATM Equipment Manufacturing
- Industrial Automation
- Intelligent Device
- Remote Oil & Gas
- Aerospace
- Defense
- Food Equipment Manufacturing
- Semiconductor Equipment Manufacturing
- Point of Sale Equipment Manufacturing
- Print and Photocopy Equipment Manufacturing
If you are not yet ready to register, feel free to request a reminder nearer the time.
Conference Partners
| Major & Cocktail Sponsor |
Panel Sponsor |
Workshop Sponsor |
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| Session Sponsor |
Exhibitor Sponsor |
Media Partners |
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| Exhibitor |
Luncheon Sponsor |
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[ Register Now]
· [ Next: Pre-Conference Workshops Monday, February 25, 2008: Day One ]