Benefits of Attending

The 12 Annual Shared Services Summit returns with a whole new look enabling you to personally customize the program as well as a fresh set of content rich case studies from top companies, and a 100% brand new impressive speaker faculty.

What’s new this year?

• Over 20 Brand New Speakers! Hear completely new perspectives on the key SSC topics
• 30 ideas in 40 minutes - the top quick tips for immediate improvement in your SSC
• 6 Different learning styles used to deliver the most important topics in the style that best delivers the information
• Keynote sessions addressing the changing economic environment and the potential impact on the Shared Services environment
• More than 38 separate topics discussed during the course of the event

Brand New Speakers Include:

Manish Sahai VP Service Network Partners American Express	Lolita Mancheno-Smoak D.B.A. Manager, HR Shared Services Support United States Postal Service
Kris Rosiak Director, IT Infrastructure Finance UBS	John C. Wade Vice President & CIO Saint Luke’s Health System
Earl Pinto Esq. Senior Advisor, Program Support Center US Department of Health and Human Services	Debra Cox Managing Director Tesoro Companies
Debbie Vander-Bogart Senior Director Shared, Services Center Levi Strauss & Co.	Brian Breen SVP & Treasurer Simmons Bedding Company
Antonia Watson Executive Director Morgan Stanley	Patrick Cassity Leader, Global Shared Services Owens Corning
Paul Bartley Director, Program Support Center United States Department of Health & Human Services	Russ Finney US Vice President & CIO Tokyo Electron US Holdings
Troy Evans Director of Shared Services Accounting CH2M Hill	Sherry Depew Vice President Product Management for Audit Solutions
Amir Ali Senior Director & Processing HMSHost National Processing Center

• Michael Jones, AVP Accounting Services, Yahoo
• Robert Yeldell, Assistant Controller Accounting Operations, Guess
• Gary Walker, Director of Shared Services, Molson Coors Brewing Co.
• Larry Dismukes, CFO, Galls, Inc
• Mike Noble, SVP Shared Services, U.S. Foodservice
• Rheiya Florence, Senior Manager, Accounts Payable, HMSHost National Processing Center
• Lynn Smith, Staff Manager – Finance, Alltel Wireless
• Cathy Davenport, Finance Supervisor - Accounts Payable, Alltel Wireless
• Paul Runyan, EVP HR Shared Services, Countrywide Financial
• Bruce Natter, Director of U.S. Shared Services, Tree of Life, Inc.
• AJ Bernstein, Head of Shared Services, Electronic Arts
• Pankaj Sharma, Director Finance and Outsourcing Lead, Electronic Arts

Choose your unique learning style:

	Traditional Classroom Sessions A traditional lecture format
	Group Therapy Interactive Sessions The speaker sets the scenario and the group works together to problem solve
	Roundtable Discussions A more informal group discussion lead by an expert focused on a particular topic of interest
	Workshops A “hands on” practical tool based learning
	Site Tours An In site look at a real Shared service organization in operation

Gain First Hand Advice on:

Talent Management	Shared Services Trends	Adding Business Value	Outsourcing
Developing career-pathing strategies to better manage and retain talent Evaluating compensation structures and job families in your SSO versus your business units Building effective leadership programs to increase employee engagement	Shared Services in a downturn economy Uncovering the future blue print and definition of Shared Services Benchmarking your SSO against industry experts	Achieving and measuring economies of scale Effectively measuring downstream quality from your SSO Leveraging the next generation of Shared Services to gain a competitive advantage	Transformational outsourcing versus line business outsourcing Analyzing the HOT new outsourcing locations including the US! Understanding the benefits and challenges of captive offshoring versus outsourcing

Want to get involved?

For Sponsorship Opportunities please contact: Mario Matulich at sponsorship@iqpc.com
For Speaking Opportunities please contact: Amanda Saulsbury at amanda.saulsbury@iqpc.com
For Marketing Opportunities please contact Erica Crowder at erica.crowder@iqpc.com

If you are not yet ready to register, feel free to request a reminder nearer the time.

Conference Partners

Co-Sponsors	Showguide Sponsors	Chair Sponsor
CD-Rom Sponsor	General Luncheon Sponsor Day 1	Lanyard Sponsor

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