Benefits of Attending

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2007 Event Brochure

Warranty Management Professionals LinkedIn Group

The event, participants and venue all met and/or exceeded my expectations. My only regret is that I was unable to attend all of the sessions due to over lap

Director Service Management, Kyocera Wireless Corp

The conference far exceeded my expectations. IQPC is a well kept secret when it comes to warranty administration.

Manager, Supplier Warranty Administration, Deere & Co

Great networking opportunity - a chance to meet others in other industries with similar concerns.

Product Quality Manager, Pitney Bowes

The 4th Annual Warranty Management Summit is the ultimate resource for these best practices and content rich case studies, providing you with the tools to transform your Aftermarket Processes to improve your product quality, reduce service costs and to enhance customer loyalty.

Top 5 Reasons to Attend this Event:

1. Warranty's impact on Total Customer Experience and the financial bottom line
2. Proactive measures to preventing losses from Warranty Fraud
3. Advanced statistical methods for warranty analysis
4. Increasing revenue through Extended Warranties and post-warranty Service Contracts
5. Cross-team collaboration to minimize No Trouble Found issues and reduce warranty costs

Featured 2008 Speaker Faculty Include:

Mike Ehlers Vice President for Service Operations Sony Electronics	Mike Kubiak Director of Quality Viking Range
Robin Hensley Vice President for Entry Storage Hewlett Packard	Renee Stephens Director, Global and GMNA,Quality Data Analysis General Motors
Dr. Vadim Kozyrkov President Aculocity

John Heller, Senior Director for Customer Relations Management, LG Electronics Mobility USA
Kevin Kent, Senior Director for Quality, Motorola
Teddy Bekele, Manager of Custom Solutions, Ingersoll Rand
Vasiliy KrivtsovStaff Technical Specialist – Reliability and Statistical Analysis, Ford Motor Company
Renee Stephens, Director, Global and GMNA Quality Data Analysis, General Motors

… and many more!

View Past Presentations

Jim Mullin VP Customer Operations & Quality Varian Semiconductor Equipment Associates	Denis Lecompte Leader – Global Repair Strategy & Business Transformation NORTEL
Terry Hawkins General Manager, Warranty Management and Risk GE CONSUMER & INDUSTRIAL	Dillard Myers Senior Director of Global Operations-Technical Services CISCO

If you are not yet ready to register, feel free to request a reminder nearer the time.

Conference Partners

Chair Sponsor	Workshop Sponsor	Exhibitor

Sponsor	Media Partners

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