Australian Revenue Management Association I APAC-
Melissa Kalan is the founding director of the ARMA, providing training and revenue management education solutions to the accommodation industry and educational institutions.
Melissa implemented best-practice techniques at various Ritz-Carlton properties in the Asia Pacific region and wrote the first nationally accredited short course in revenue management fundamentals.
ARMA recognises that many operators feel overwhelmed trying to grow the profit margins for their business and provides step by step supported training.
ARMA’s THINK CHANGE GROW ® Course in Yield Management Foundations is industry recognised as the level 1 certification in revenue management, up-skilling operators globally.
With a passion for revenue management in the accommodation space Melissa and the ARMA team are creating a fast growing global network of revenue management focused organisations, and an expanding alumni of trained professionals.
Australian Revenue Management Association I APAC