Middle East’s #1 Cultural Tourism, Attractions, Leisure & Entertainment Show

05 - 07 April, 2020 | Madinat Jumeirah, Dubai, UAE

Adon Quinn

GM – KSA MUVI Cinemas

Conference Day One: Monday, 06 April 2020

Monday, April 6th, 2020

11:50 AM On-stage Debate: Is Online Entertainment & eCommerce Killing the Traditional Industry?

Consumers can shop, play and watch films from the comfort of their own homes, but is this killing the industry? Despite all the services such as Netflix and Amazon, consumers are still chasing the experience. 49% of Americans prefer in-store shopping rather than online and they spend 64% of their shopping cash in store compared to only 36% online. While online streaming services have great content, even Netflix’s Chief Executive remarked that cinemas have better-tasting popcorn. These facts prove that the brick-and-mortar industry is still generating great revenue and offering the best customer experience.

  • What are the current trends for consumers’ wants and needs?
  • Can online services compliment the traditional ways or will it always be war?
  • How can the brick-and-mortar industry ensure they stay relevant?

2:10 PM Age of the Customer – How Can We Give Them What They Want?

Customers today know exactly what they want and how they want it. Which channels we use to deliver does not matter, the customer matters. Challenges, trends & opportunities in CX for 2020 and beyond

Check out the incredible speaker line-up to see who will be joining Adon.

Download The Latest Agenda