Middle East’s #1 Cultural Tourism, Attractions, Leisure & Entertainment Show

05 - 07 April, 2020 | Madinat Jumeirah, Dubai, UAE

Sam Whittam

Chief Operations Officer Bounce Middle East

Overseeing operations of Bounce’s new parks due to open in Beirut, Bahrain, Dubai, Muscat and Riyadh. With the goal to be present in seven countries by 2020.

Conference Day One: Monday, 06 April 2020

Monday, April 6th, 2020

11:50 AM On-stage Debate: Is Online Entertainment & eCommerce Killing the Traditional Industry?

Consumers can shop, play and watch films from the comfort of their own homes, but is this killing the industry? Despite all the services such as Netflix and Amazon, consumers are still chasing the experience. 49% of Americans prefer in-store shopping rather than online and they spend 64% of their shopping cash in store compared to only 36% online. While online streaming services have great content, even Netflix’s Chief Executive remarked that cinemas have better-tasting popcorn. These facts prove that the brick-and-mortar industry is still generating great revenue and offering the best customer experience.

  • What are the current trends for consumers’ wants and needs?
  • Can online services compliment the traditional ways or will it always be war?
  • How can the brick-and-mortar industry ensure they stay relevant?

Conference Day Two: Tuesday, 07 April 2020

Tuesday, April 7th, 2020

2:40 PM Safety First! How to Ensure Customer Safety?

The safety of customers is extremely important to ensure high quality experience. Theme park rides are becoming fasters & malls are becoming bigger & higher while engineers are not compromising on safety. New technologies have emerged to improve safety strategies. How can we keep improving the safety of customers with the latest design trends and technology available?

Check out the incredible speaker line-up to see who will be joining Sam.

Download The Latest Agenda