Australia' Only Conference Dedicated To  Mitigating & Managing Financial Crime, AML & Fraud

25 November, 2020 | Mercure Sydney Central, Sydney, NSW

Conference Day Two: Wednesday, 19 February 2020

9:00 am - 9:10 am Conference Opening

Nicole Biskop - President, ACFE Sydney Chapter

Nicole Biskop

ACFE Sydney Chapter

8:30 am - 9:00 am Coffee And Registration

9:10 am - 9:50 am KEYNOTE ADDRESS: Evolving Legislation: Preparation For Impacts Of The Currency Act And Tranche 2 On Phoenixing, Money Laundering and Organisational AML/CTF

Claudine Lamond - Head of Determination (TCW) Targeting Criminal Wealth, ACIC
In this opening session, Claudine will discuss the changing legislation and potential transitions affecting money laundering activity directly, and how this translates to the way the industry will be forced to adapt:

  • Currency Act: 10k cash limit and phoenixing legislation and the changes in activity and typologies
  • The likelihood of Tranche 2 and what it will mean for ANZ organisations
  • Combatting international displacement into nonreportable channels

Claudine Lamond

Head of Determination (TCW) Targeting Criminal Wealth

9:50 am - 10:30 am NAB Case Study: Deploying Network Analytics And Visualisation Technologies To Improve NextLevel FinCrime Detection

Benjamin Hargreaves - GM FCO Global Transaction Monitoring, nab
NAB’s FCO team is looking to improve day to day outcomes of combatting Financial Crime across each line of defence. For the frontline, the GM of Transaction Monitoring is deploying new analytics capabilities, a cloud based data strategy, visualisation, and data platforms to transform the core mandate and run alongside TM. In this session, Ben will address lessons learned in:

  • How to bring data and information relevancy together for an entire network of FinCrime operations in a way that people can access, analyse, link, understand context, and relate to different typologies
  • Overcoming challenges of using traditional tools and technology around these scenarios, and scouting investment priorities
  • Benchmarking comparative outcomes between traditional and innovative systems in how they raise alerts, escalate cases, and lead to prosecution and investigation in a more powerful way
  • The value newer capabilities provide for regulators, intelligence units, and law enforcement agencies to improve disruption of criminal funds and pull back a greater percentage of crime proceeds

Benjamin Hargreaves

GM FCO Global Transaction Monitoring

10:30 am - 11:00 am Morning Tea

-Legal obligations- how do you identify and monitor customers using a risk-based approach, whilst developing and maintaining a compliance program with minimal impact to CX?
-Failing AML & KYC processes- How do you prepare for evolving regulation and enforce improved KYC and compliance policies?
-Digital transformation- how do you employ end-to-end risk-function transformation that delivers and works alongside an effective compliance operating model?


Andrew Lawrence

Senior Legal Officer, Fraud Security & Integrity Reform
Attorney-General’s Department


Gary Calder

Head of Financial Crime Compliance
AMP Bank


Mike Kearney

Product Marketing Specialist
Encompass Corporation


Kavitree Seevathian

Head of Financial Crime Governance
National Australia Bank

11:40 am - 12:10 pm How IAG Is Developing A Fraud Intelligence Model To Lead Risk-Based Decision Making And Reduce Risk Across The Board

Anthony McGrath - EM Fraud & Investigations, IAG
Insurance is moving towards light touch, frictionless transactions, but as part of meeting customer and stakeholder expectations, fraud detection and response needs to be watertight, non-invasive, and timely. IAG is undertaking a transformational project for an intelligence led model to use data as a decision making support tool. The project will assess how best to align investigations and processes with regulatory compliance as well as customer expectations, amidst the criticism of insurers taking too long to assess claims:

  • Control mechanisms that balance the integration a fraud detection system within the requirements of regulation, internal business units, consumers, and executives
  • Building people capabilities that can properly leverage and power data-driven intelligence and establish quality situational awareness
  • Fitting a fraud detection and response approach more seamlessly into broader corporate strategy to limit the consequences of fraud across the business
  • How to adapt a business model and environment holistically with increased resistance to fraud with speed, appropriate level of response, and cost effectiveness

Anthony McGrath

EM Fraud & Investigations

12:10 pm - 12:40 pm ANZ Case Study: Uplifting critical capabilities For FinCrime provides an opportunity to collaborate across industry

ANZ has recognised the strategic importance of people and the uplift of capabilities to help fight financial crime. Through the establishment of a dedicated learning and development team, the first strategic building block was investment in the design and development of a bespoke Financial Crime Capability Framework. Kathleen will share lessons learned, progress so far, and opportunities that have been identified;

  • Sponsorship and responsibilities for learning to elevate the conversation internally and upskill with quick wins
  • Curate heat-maps to provide targeted learning and development and identify critical interventions for increased team flexibility
  • Assessing and embedding capabilities throughout the employee life cycle to enable more seamless and safer collaboration
  • The opportunity to collaborate on how we might uplift capability and standardise accreditation across the industry

12:40 pm - 1:30 pm Lunch Break

1:30 pm - 2:00 pm Conducting Counter Fraud Operations Through Improved Information Sharing And Network Coordination

Andrew Lawrence - Senior Legal Officer, Fraud Security & Integrity Reform, Attorney-General’s Department
The Attorney General’s Department has developed a new centralised function to coordinate counter fraud activity, with a focus on building understanding of fraud capabilities within government and passing legislation which enables sharing of personal information to prevent, detect, investigate, and respond to fraud against the commonwealth:

  • Steps to improve and overcome privacy barriers and the passing of information to the commonwealth, and the opportunity for this between public and private sectors
  • Addressing cultural barriers and secrecy provisions in place that pose significant issues for information sharing
  • Testing programs proactively to identify vulnerabilities upfront and ensure appropriate fraud control capabilities
  • Raising awareness and understanding of the nature of Financial Crime Networks currently in operation

Andrew Lawrence

Senior Legal Officer, Fraud Security & Integrity Reform
Attorney-General’s Department

2:00 pm - 2:40 pm SUPERANNUATION PANEL DISCUSSION: How New Targets For Financial Crime Can Mobilise And Mature Through Cross-Industry Initiatives

Andrew Sisam - Risk and Financial Crime Manager, SunSuper
Demet Kayali - Senior Compliance Manager, First State Super
Rebecca Mallett - Financial Crimes Manager, QSuper Group
As Banks tighten controls and invest more resources into preventative measures, financial crime is changing tacks and targeting other industries. How can new targets like Superannuation look to transition quickly and set up a sustainable strategy?

  • Identifying key vulnerabilities for foundational capability uplift and prioritisation roadmaps
  • Move away from a reactive state as quickly as possible to realign to proactive management
  • Leveraging a collaborative taskforce to assess the extent of a problem and take appropriate action
  • How to scale and structure FinCrime response and compliance across the organisation 

Andrew Sisam

Risk and Financial Crime Manager


Demet Kayali

Senior Compliance Manager
First State Super


Rebecca Mallett

Financial Crimes Manager
QSuper Group

2:40 pm - 3:00 pm Afternoon Tea

3:00 pm - 3:30 pm Delivering Organisational AML/CTF Training & Awareness Program with an Impact

Demet Kayali - Senior Compliance Manager, First State Super
Demet Kayali leads the AML / CTF Program at First State Super (FSS) and pioneered a training and education program, including a dedicated organisational wide awareness week . This session will shed light on delivering impactful awareness in an engaging and creative way via multi-faceted channels. Demet will go through the steps of a successfully engaging campaign, including development of key takeaways and tailored delivery of messages to respective business units:

  • Designing and implementing an awareness program organisationally
  • Moving beyond traditional online training modules to engaging campaigns delivered via “edu-tainment”
  • Indicators of key success including driving cultural shift
  • Learning lessons from FSS’ dedicated AML/ CTF Awareness Week along with transferable methodologies

Demet Kayali

Senior Compliance Manager
First State Super

3:30 pm - 4:00 pm CLOSING KEYNOTE: Crime and Corruption Commission Queensland: Towards A Culture Of Accountability And Transparency To Reduce Corruption Risk

Alan MacSporran - QC Chairperson, Crime and Corruption Commission Queensland
The CCC is focusing heavily on the issue of prevention when assessing corruption risk within local government and the public sector. With an eye to increasing public confidence, firstly, training is becoming key to promote awareness and recognition of risk, and secondly, collaboration is helping to mitigate those risks through upskilling and preventative processes:

  • The steps to recognise and appropriately manage conflicts of interest in relation to corruption
  • Developing a framework that enables cooperation and open discussions
  • The levels of responsibilities to resource information and training available for compliance
  • Case studies and learning lessons ahead of March’s Local Government election
  • How transparency of process within procurement, recruitment, disclosure systems, and internal/ external audit ensures accountable decision making

Alan MacSporran

QC Chairperson
Crime and Corruption Commission Queensland

4:00 pm - 4:10 pm Conference Closing

Nicole Biskop - President, ACFE Sydney Chapter

Nicole Biskop

ACFE Sydney Chapter

4:10 pm - 4:10 pm End of Conference