25 - 26 March, 2020 |
International Convention Centre, Sydney

Aged Care Day One: 27 March, 2019

7:30 am - 8:30 am Registration and Networking

8:30 am - 8:40 am Opening Remarks from the Chair

Ross Peden, CEO at Christadelphian Aged Care

Ross Peden

Christadelphian Aged Care

8:40 am - 9:10 am Grand Tour

New for 2019 we will be running several ‘Grand Tours’ throughout the event.  Designed to help you maximize your time on site, the tours will highlight the must see presentations, introduce you to some of our key sponsors, and make sure you know where all the best places for food and drink are.

9:10 am - 9:40 am International Keynote Presentation: Workforce – The Greatest Challenge in Aged Care

Faced with multiple market dynamics across care and service delivery to an increasing sophisticated consumer, business success requires a strategy for growing and sustaining the workforce to meet care needs in a variety of settings.  This is one of the greatest challenges in aged care. Learn how to:

  • Develop a future workforce plan that considers size and structure, changing roles and services, manages growth and distinct workforce needs 
  • Improve supply and retention of the right workers with the right aptitudes in the right locations, and secure and sustain up-to-date skills
  • Be effective leaders by understanding your capacity as employers and the role of sector leadership 
  • Build sector-wide capabilities to innovate and extend new ways of working that is tailored to the needs of customers, their families, carers and communities
Dan Levitt MSc. CHE., Executive Director at Tabor Home Society (Canada)

Dan Levitt MSc. CHE.

Executive Director
Tabor Home Society (Canada)

9:40 am - 10:10 am A Look Inside Australia's Economy and its Influence on Aged Care

·         Outlook for the Australian economy – key growth drivers and risks
·         Housing markets and household finances
·         Some other macro factors influencing the aged care sector
Matthew Hassan, Senior Economist at Westpac

Matthew Hassan

Senior Economist

Which delivers better care and support for older people – home care or residential? Consisting of two teams of three, this session will address some of the industry's most contentious topics in an entertaining new format.
Ross Peden, CEO at Christadelphian Aged Care

Ross Peden

Christadelphian Aged Care

Kate Lambert, CEO & Co-Founder at Daughterly Care

Kate Lambert

CEO & Co-Founder
Daughterly Care

Dr David Sykes, Director at Dementia Australia

Dr David Sykes

Dementia Australia

Sarah Newman, General Manager Home Services at BaptistCare

Sarah Newman

General Manager Home Services

Jim Nicolson, Manager – Aged Care Reform at New Zealand Ministry of Health (New Zealand)

Jim Nicolson

Manager – Aged Care Reform
New Zealand Ministry of Health (New Zealand)

Dan Levitt MSc. CHE., Executive Director at Tabor Home Society (Canada)

Dan Levitt MSc. CHE.

Executive Director
Tabor Home Society (Canada)

Hayley Ryan

Clinical Advisor

10:50 am - 11:10 am Speed Networking

An effectively structured interactive session designed to help you expand your network through one-on-one focused conversations. Bring your business cards!

11:10 am - 11:40 am Networking Morning Tea

11:40 am - 12:10 pm Operational Efficiency: A Win Win for Older People in Hospitals – Reducing Time to Surgery and Length of Stay and Improving Outcomes for Hip Fracture Patients

Hip fracture is common injury and despite the patients being some of the frailest in the hospital they are traditionally cared for by orthopaedic surgeons. Learn about transformational models of care that have improved outcomes for patients and reduced costs at Fiona Stanley Hospital:

  • A multidisciplinary approach with shared care by geriatrics and orthopaedics 
  • A guideline/framework agreed by the entire team including anaesthetics, nursing and allied health
  • How this approach has led to shorter times to surgery and lengths of stay, as measured  by the ANZ Hip Fracture Registry
Dr Hannah Seymour, Medical Director at Fiona Stanley Hospital

Dr Hannah Seymour

Medical Director
Fiona Stanley Hospital

12:10 pm - 12:40 pm Solution Provider Session by Health Metrics

12:40 pm - 1:40 pm Networking Lunch

1:40 pm - 2:10 pm Customer Experience: How to Achieve Successful Aging in Aged Care

It’s important to help people enjoy this later stage in life. As aged care providers, it’s our duty to create an environment that allows customers to continue pursuing their passions and retain happiness. Learn how to foster successful aging by:

  • Understanding that successful aging is self-defined and is possible for all
  • Creating programs that are can be personalised and moulded to an individual’s needs and wants
  • Building an organisational culture that recognises the opportunity to establish a positive aging environment and embraces the responsibility to better enable successfully aging 
Marcus Riley, Chief Executive Officer at BallyCara

Marcus Riley

Chief Executive Officer

2:10 pm - 2:40 pm Differentiation: A Step by Step Guide to Help You Transform Your ‘Good’ Healthcare Business into a ‘Great’ Healthcare Brand

As your industry grows and consumers become better informed, how do you differentiate your business to stand out from the crowd, grow market share and connect with your staff and customers? 

Learn how to put your business on track to become a truly unique healthcare brand with life examples of how businesses have realigned to become brands that create lasting communities around their organisations and can still focus on solving real world problems for your customers while lifting their bottom line.
David Gollop, Founder & ECD at Be You Not Them

David Gollop

Founder & ECD
Be You Not Them

2:40 pm - 3:10 pm Networking Afternoon Tea

3:10 pm - 3:40 pm Customer Experience: Enhance Customer Service by Effectively Using and Presenting Real Time Data to Staff

Learn how Wintringham collects and evaluates practical data in real time to generate personalised programs that blend elements of recreation and leisure counselling:

  • How they created an app to increase efficiencies and continuously collect data in real time to gather trends on buyer preference 
  • The relationship between human assessments and data evaluation – Using data in conjunction with face to face assessments
  • Presenting the data in ways that engage the user via user friendly portals and data visualisation
  • Addressing challenges around technology through trial and error with end users and gathering staff input during the evaluation process
Daniel Gray, Recreation Manager at Wintringham

Daniel Gray

Recreation Manager

3:40 pm - 4:10 pm International Keynote Presentation: Lessons about a Hyper Aging Society – How Japan is Using Technology to Address Aging Population Trends

Japan has the highest percentage of senior citizens in the world with nearly 28% of its population being aged 65 or above. By 2040, that ratio is estimated to rise to a record-breaking 36%. Learn about:

  • The consequences of Japan’s hyper aging population, including a shortage of manpower giving care and social and economic challenges due to rising debt and social security obligations 
  • Technologies used in homes to provide physical assistance to care givers and the elderly and support the elderly in activities of daily living (ADL)
  • Using Artificial Intelligence (AI) to collect and analyse multiple data sets to improve quality of care
  • How Japan is encouraging nearly 6.1 million seniors to continue working until they are 75 (about 20% of the total age group) to close the labour-market gap while shrinking the age group needing support 
Dr Takanori Shibata Ph.D, Chief Senior Research Scientist at National Institute of Advanced Industrial Science & Technology (Japan)

Dr Takanori Shibata Ph.D

Chief Senior Research Scientist
National Institute of Advanced Industrial Science & Technology (Japan)

4:10 pm - 6:30 pm Networking Drinks- Proudly sponsored by Health Professionals Bank

6:00 pm - 11:00 pm AHW Excellence Awards Dinner & Ceremony – Dockside, Cockle Bay Wharf