Digital Hospital 2.0 – It’s About Putting Patient and Employee Experience into the Mix to Humanise the “Zeros” and “Ones”

Digital Hospital 2.0 – It’s About Putting Patient and Employee Experience into the Mix to Humanise the “Zeros” and “Ones”

In this presentation from Digital Health 2019 Dave Waters, Executive Director – Workforce Services at Metro South Health explores;

  • Extending digital hospital advantages with insights into both patients and employee experience
  • Identifying positive correlations across datasets to further improved patient outcomes and people experience in pursuing the concept of outcome and voice optimised healthcare
  • Informing workforce decisions from recruitment to rostering to capability development to recognition and reward so we meet healthcare needs tomorrow or in a decade
  • Gaining insights into what staffing mix or training and development contribute to better patient outcomes and experience

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