In this report,  two CEOs in the NSW Healthcare sector share insights into the approaches they are each using to manage the increasing demand on systems to ensure quality provision of healthcare services now and in the years to come.

In 2021 we saw new care models, digital services, infrastructure projects and systems continue rolling out to meet the surmounting care needs of Australian citizens, whilst highlighting the gaps in connectivity and policy across Australia’s primary, aged care and acute care services.

As we transition into 2022 the intent in the health sector is to move beyond point solution implementation and onto sector-wide sustainability.

What spatial features, technologies, solutions and workforce advancements are yielding the greatest benefits to help achieve this though?

To understand and answer this question, we’ve compiled insights from over 100 Australian healthcare professionals to uncover how their investments and priorities have been shaped by the pandemic and to glean insight into the investment priorities transforming healthcare in 2022 and beyond.

Australian Healthcare Week Digital (AHW Digital) in partnership with Advantech has compiled this report to explore the challenges with operationalising a sustainable, scalable and reliable telethealth capability. The report also features insights from AHW Digital’s webinar “The Role of Telehealth in Curbing The COVID-19 Pandemic”, which ran in April 2020 and was hosted by leading health practitioners. This paper captures their responses around preparing their workforce, practices and technology infrastructure by touching upon aspects such as:

• How to identify, adopt and roll out successful telehealth models in a sustainable fashion
• Preparing and up-skilling the healthcare workforce to confidently and effectively use new telehealth technology
• Choosing the right systems: how can we best utilise existing online consultation platforms, as well as roll out new systems?
• The major inhibitors stopping hospitals, facilities and medical practices from rolling out telehealth?
• Specific examples from the panellists on how they are rolling out telehealth services in their own organisations