17 - 18 March, 2021 |
International Convention Centre, Sydney
International Convention Centre, Sydney
Andrew Kinkade
General Manager – Residential Care
Catholic Healthcare
Check out the incredible speaker line-up to see who will be joining Andrew.
Download The Latest AgendaAged Care Day Two: Thursday, 18 March 2021
Thursday, March 26th, 2020
10:30 AM Panel Discussion: How to Ensure Consistent Quality of Care in an Environment of Rapid Change
With rising scrutiny in the Aged Care sector, there is ongoing pressure to ensure consistency in your operations and service delivery. But how do you adapt your business model to ensure consistent care in an environment of rapid change, especially where you have a large organisation? Hear from some of Australia’s top 10 residential aged care and home care providers on how they are adapting their business model in preparation of the new quality standards. Learn how to:
- Get the right mix of system, process and culture to enable consistent care
- Develop a flexible and adaptable workforce to drive sustainable change
- Pilot new models of care while always putting the customer at front of mind