GPs and Primary Healthcare Day Two: Thursday, 1 October 2020
Thursday, March 26th, 2020
2:00 PM Panel Discussion: Consumer-Driven Healthcare: Understanding the Forces that are Shaping the Delivery of Primary Care
The interplay between technology evolution, social media and the wellness industry is evolving the priorities, needs and expectations of the modern healthcare consumer. This panel will explore the major healthcare consumer forces impacting the future and delivery of primary care, including:
- Consumerism and patient activism, where consumers have more choice and are more engaged, informed and demanding about what they want based on self-research
- Fragmentation of trust between healthcare consumers and practitioners and the friction point where consumers feel like they know more than you do!
- Disruption of consumer services with patients seeking different modalities for healthcare delivery