30 September - 01 October, 2020 |
International Convention Centre, Sydney
Fred McQueary, President of Ambulatory Care and Chief Clinical Officer at Mercy Virtual Care Center (US)

Fred McQueary


President of Ambulatory Care and Chief Clinical Officer
Mercy Virtual Care Center (US)

Check out the incredible speaker line-up to see who will be joining Fred.

Download The Latest Agenda

Health Facilities Design & Development Day One: Wednesday, 30 September 2020

Wednesday, March 25th, 2020


9:00 AM A Transformational Approach to Healthcare: What it’s like to Design, Build and Operate the World’s First Hospital Without Any Beds

The $54 Million Mercy Virtual Care Center in Missouri (US) demonstrates what could be the future of healthcare. With a variety of telemedicine programs that allow 330 virtual care staff to care for patients round-the-clock, Mercy Hospital reduced emergency room visits and hospitalisations by over 33% since opening in 2015, aiding the prevention of state-wide hospital readmission costs that add $41.3 Billion to hospital costs annually. There is no other hospital design in the World quite like it.

Learn how Australia can adapt lessons learnt to:

  • Design a highly flexible space that supports advanced virtual care and is optimised to accommodate changing programs and technologies of the future
  • Plan and implement telemedicine programs that use innovative mobile devices to aid virtual care for chronically ill patients 
  • Address clinical and change management challenges in a fully telehealth setting, such as breaking old habits and building trust with virtual care staff and patients to eradicate the perception that they are being monitored by “big brother”

Digital Healthcare Day Two: Thursday, 1 October 2020

Thursday, March 26th, 2020


8:50 AM A Transformational Approach to Healthcare: How the World’s First Hospital Without Any Beds is Delivering Innovative Virtual Care Programs to Improve Patient Care and Experiences

The $54 Million Mercy Virtual Care Center in Missouri (US) demonstrates what could be the future of healthcare. With a variety of telemedicine programs that allow 330 virtual care staff to care for patients round-the-clock, Mercy Hospital reduced emergency room visits and hospitalisations by over 33% since opening in 2015, aiding the prevention of state-wide hospital readmission costs that add $41.3 Billion to hospital costs annually.

Learn how Australia can adapt lessons learnt to:

  • Integrate technology into the physical space to support advanced virtual care and accommodate changing programs and technologies of the future
  • Plan and implement telemedicine programs that use innovative mobile devices to aid virtual intensive care and sepsis units for chronically ill patients
  • Address digital challenges around clinical adoption, drawing meaningful insights from clinical metrics gathered remotely and developing personal relationships with patients via virtual care