17 - 18 March, 2021 |
International Convention Centre, Sydney
Kerrie O’Leary, Healthcare Redesign Lead at NSW Health

Kerrie O’Leary


Healthcare Redesign Lead
NSW Health

Check out the incredible speaker line-up to see who will be joining Kerrie.

Download The Latest Agenda

Patient Experience Day One: Wednesday, 30 September 2020

Wednesday, March 25th, 2020


2:00 PM INTERACTIVE SESSION: Panel Discussion: Improving Clinical Decision Making by Ensuring the Objectivity and Validity of Patient Data

Data has the potential to provide improved clinical decision making and a superior patient experiences. However, while data seems to promise objectivity, the pursuant analysis is typically replete with subjective interpretation. This panel will discuss the fundamentals of ensuring the validity and objectivity of patient experience data and analysis.

Learn how to:
  • Choose sources of data for objectivity – including Patient Reported Outcome Measures (PROMS) and Patient Reported Experience Measures (PREMS) – and how you can build on PROMS and PREMS to contribute valuable and high quality data to clinicians
  • Be objective towards the data we already have while recognising bias in data
  • Justify adequate funding for specific data sources by eliminating the subjectivity in what sources of data are good sources of data
  • Engage patients to define relevant meaningful data and metrics from the patient’s perspective
Facilitator: