25 - 26 March, 2020 |
International Convention Centre, Sydney
Marcus Riley, Chief Executive Officer at BallyCara

Marcus Riley


Chief Executive Officer
BallyCara

Check out the incredible speaker line-up to see who will be joining Marcus.

Download The Latest Agenda

Aged Care Day One: 27 March, 2019

Wednesday, March 27th, 2019


1:40 PM Customer Experience: How to Achieve Successful Aging in Aged Care

It’s important to help people enjoy this later stage in life. As aged care providers, it’s our duty to create an environment that allows customers to continue pursuing their passions and retain happiness. Learn how to foster successful aging by:

  • Understanding that successful aging is self-defined and is possible for all
  • Creating programs that are can be personalised and moulded to an individual’s needs and wants
  • Building an organisational culture that recognises the opportunity to establish a positive aging environment and embraces the responsibility to better enable successfully aging