17 - 18 March, 2021 |
International Convention Centre, Sydney
Patricia Liebke, IT Director – Northern Beaches Hospital at Healthscope

Patricia Liebke

IT Director – Northern Beaches Hospital

Check out the incredible speaker line-up to see who will be joining Patricia.

Download The Latest Agenda

Digital Healthcare Day One: Wednesday, 17 March 2021

Tuesday, January 1st, 2019

2:00 PM People, Process and then Technology: Getting it Right After the Opening of the $600 Million Northern Beaches Hospital

Opening a digitally supported hospital and ensuring clinical adoption is a huge change management piece, especially in large complex integrated environments like the Northern Beaches Hospital. It’s all about the human factor and understanding how people interact with the technology. So how do you manage this in a fully integrated digital environment? Learn how to:

  • Work collaboratively with external and internal stakeholders to prioritise tasks and identify critical areas for improvement
  • Be people-centred throughout the EMR journey and empower clinicians to drive the change and be clinically led in their decision making
  • Contingency plan in system design to recognise and address the inevitability of human error around data input

5:00 PM Interstate Panel Discussion: Understand and Overcome Common Barriers to Digital Change to Ensure a Successful Transformation Journey

Digital change is both a technical and clinical challenge with common barriers to change. However, these barriers can be mitigated by treating digital projects as change (not IT) projects. Learn how to overcome barriers such as:

  • Intergenerational differences in digital literacy, health leadership and adaptability 
  • Physical and environmental challenges around adapting and retrofitting devices, physical space and maintenance 
  • Status quo and the fear of technology
  • Preconceived ideas of digital and the idea that digital is an ‘option’
  • Change fatigue to ensure positive engagement through the transformation journey