Welcome the 6th Australian Financial Crime Summit 2020

17 - 19 February, 2020 | Parkview Melbourne, Melbourne, VIC

Conference Day Two: Wednesday, 19 February 2020

9:00 am - 9:10 am Conference Opening

8:30 am - 9:00 am Coffee And Registration

9:10 am - 9:50 am HSBC APAC Case Study: Globalising Anti-Money Laundering Technology & Transaction Monitoring With Improved Data Quality And Stronger Governance

Lee Ashmore - Global Head of AML Technology & Regional Head of Financial Crime Risk IT APAC, HSBC (HK)
To follow the shift in regulation and sanctions compliance space, Lee’s major focus is now on improving the controls around AML, KYC, and Fraud processes with data quality and an actionable operational risk framework. In this session, Lee will share key learning lessons from HSBC’s journey towards improved compliance and risk mitigation:

  • Improvement to Anti-Money Laundering systems and controls in close collaboration with regulators and skilled person team 
  • Globalising systems and deploying a new centralised data lake to move towards additional technology improvement with the right building blocks in place
  • Driving organisational change from the top through senior leadership teams to avoid shortcuts in delivery and improve oversight of processes

Lee Ashmore

Global Head of AML Technology & Regional Head of Financial Crime Risk IT APAC

9:50 am - 10:30 am Back to Basics – Strengthening Your Internal Technology and Regulatory Risk & Control Frameworks To Treat Financial Crime Causes, Not The Symptoms

As a result of APRA’s increased level of scrutiny over Outsourcing, Business Continuity, Information Security and Data Risk, now more than ever, more work is required to strengthen internal control environments to anticipate facing the fast-paced world of emerging technologies and new ideas, coupled with Reporting & Disclosure requirements.  

Having strengthened Technology Control environments across more than 50 local and global blue-chip organisations, Terry-Sue will provide a pragmatic view of how all organisations can harness Technology Risk & Control basics to uplift their internal capabilities to combat Financial Crime, as well as:

  • Provide practical principles of a robust Technology Control framework that will help organisations dial down to root causes of risk across their enterprises
  • Share lessons learnt implementing a Technology Regulatory Control Framework for an international Forex and Retail bank that helped increase value around reporting & disclosure
  • Provide insights of how financial organisations across NZ, Australia, South Africa and the Pacific Islands align when measured against AU and NZ regulatory requirements
  • Cast a view of the linkage and interoperability between Technology Risk and AML/CTF processes
  • Share a call to action to move enterprises into a proactive journey to implement advanced and strategic programs of work to strengthen internal resilience and FinCrime detection; as well as boost skill, capability and understanding of Technology Controls to drive organisational change for all stakeholders

10:30 am - 11:00 am Morning Tea

11:00 am - 11:30 am Superannuation Panel Discussion: How New Targets For Financial Crime Can Mobilise And Mature Through Cross-Industry Initiatives

Leah Bennet - Senior Fraud Specialist & Indigenous Liaison Officer, Australian Catholic Super
Andrew Sisam - Risk and Financial Crime Manager, SunSuper
As Banks tighten controls and invest more resources into preventative measures, financial crime is changing tacks and targeting other industries. How can new targets like Superannuation look to transition quickly and set up a sustainable strategy:

  • Identifying key vulnerabilities for foundational capability uplift and prioritisation roadmaps
  • Move away from a reactive state as quickly as possible to realign to proactive management
  • Leveraging a collaborative taskforce to assess the extent of a problem and take appropriate action
  • How to scale and structure FinCrime response and compliance across the organisation appropriately

Leah Bennet

Senior Fraud Specialist & Indigenous Liaison Officer
Australian Catholic Super


Andrew Sisam

Risk and Financial Crime Manager

11:30 am - 12:00 pm How IAG Is Developing A Fraud Intelligence Model To Lead Risk-Based Decision Making And Reduce Risk Across The Board

Anthony McGrath - EM Fraud & Investigations, IAG
Insurance is moving towards light touch, frictionless transactions, but as part of meeting customer and stakeholder expectations, fraud detection and response needs to be watertight, non-invasive, and timely. IAG is undertaking a transformational project looking at an intelligence led model to use data as a decision making support tool. The project will assess how best to align investigations and processes with regulatory compliance as well as customer expectations, amidst the criticism of insurers taking too long to assess claims:

  • Control mechanisms that balance the integration a fraud detection system within the requirements of regulation, internal business units, consumers, and executives
  • Building people capabilities that can properly leverage and power data-driven intelligence and establish quality situational awareness
  • Fitting a fraud detection and response approach more seamlessly into broader corporate strategy to limit the consequences of fraud across the business
  • How to adapt a business model and environment holistically with increased resistance to fraud with speed, appropriate level of response, and cost effectiveness

Anthony McGrath

EM Fraud & Investigations

12:00 pm - 12:30 pm Ria Financial Case Study: How A Global Company Can Learn And Adapt Fraud Monitoring Through Key Identifiers And Typology Tracking

Elena Lasa - Head of Compliance ANZ, Ria Financial
As Head of Compliance ANZ, Elena is leading Ria’s response to Australia's National Action Plan to Combat Human Trafficking and Slavery. In particular, she will address the new consideration for AML/CTF reporting entities to manage their risk in products and services that may be used to assist human trafficking proceeds, and equip risk and compliance teams with the preparation they need to take accordingly:

  • Effectively identifying transaction typologies and patterns
  • Feeding intelligence and smarter indicators into investigation field tests
  • Training to bridge theoretical understanding of human trafficking into practical application for each part of a business value chain
  • Lessons learned from global modern slavery cases to guide ethical procurement and minimise supply chain exploitation

Elena Lasa

Head of Compliance ANZ
Ria Financial

12:30 pm - 1:30 pm Lunch Break

1:30 pm - 2:10 pm Crime and Corruption Commission Queensland: Towards A Culture Of Accountability And Transparency To Reduce Corruption Risk

Alan MacSporran - QC Chairperson, Crime and Corruption Commission Queensland
The CCC is focusing heavily on the issue of prevention when assessing corruption risk within local government and the public sector. With an eye to increasing public confidence, firstly, training is becoming key to promote awareness and recognition of risk, and secondly, collaboration is helping to mitigate those risks through upskilling and preventative processes:

  • The steps to recognise and appropriately manage conflicts of interest in relation to corruption
  • Developing a framework that enables cooperation and open discussions
  • The levels of responsibilities to resource information and training available for compliance
  • Case studies and learning lessons ahead of March’s Local Government election
  • How transparency of process within procurement, recruitment, disclosure systems, and internal/external audit ensures accountable decision making

Alan MacSporran

QC Chairperson
Crime and Corruption Commission Queensland

2:10 pm - 2:50 pm Conducting Counter Fraud Operations Through Improved Information Sharing And Network Coordination

Andrew Lawrence - Senior Legal Officer, Fraud Security & Integrity Reform, Attorney-General’s Department
The Attorney General’s Department has developed a new centralised function to coordinate counter fraud activity, with a focus on building understanding of fraud capabilities within government and passing legislation which enables sharing of personal information to prevent, detect, investigate, and respond to fraud against the commonwealth:

  • Steps to improve and overcome privacy barriers and the passing of information to the commonwealth, and the opportunity for this between public and private sectors
  • Addressing cultural barriers and secrecy provisions in place that pose significant issues for information sharing
  • Testing programs proactively to identify vulnerabilities upfront and ensure appropriate fraud control capabilities
  • Raising awareness and understanding of the nature of Financial Crime Networks currently in operation

Andrew Lawrence

Senior Legal Officer, Fraud Security & Integrity Reform
Attorney-General’s Department

2:50 pm - 3:20 pm Afternoon Tea

3:20 pm - 4:00 pm Policy Vs Procedure To Mitigate Risk In Line With Modern Slavery Act And International Sanctions Compliance

Julian Hunn - Financial Crime Compliance, Flight Centre Travel Group
Ahead of Modern Day Slavery Act implementation, what are the policies and procedures that need to be set up from a compliance perspective? This session will identify the financial crime red flags that derive from human trafficking and exploitation to set out a plan of prevention:

  • Ownership- a proactive internal culture that can translate and govern policy through to processes
  • Preparing  a program ahead of the Modern Day Slavery Bill to tailor risk application to the business
  • Execution- match strategy and implementation of policy

Julian Hunn

Financial Crime Compliance
Flight Centre Travel Group

4:00 pm - 4:40 pm Effectively Managing Know Your Customer Solutions To Elevate Resilience To Identity Theft And Fraud

The advent of digital only touchpoints and extensive customer data in the cloud is changing the frontlines of fraud. Whilst technology will innovate the way organisations can get to know their customer, it now has to interlink with real-time processes and the propensity to be continually improved:

  • Measuring the opportunity for KYC tools to scale up onboarding and customer authentication
  • Managing risk in FinTech investment and establishing comprehensive reviews of 3rd party technology
  • Understanding not just who a customer is, but their behavior and how to tie this into advanced analytics

4:40 pm - 4:50 pm Conference Closing

4:50 pm - 4:50 pm End of Conference