21 - 24 January, 2019
Grand Copthorne Waterfront Hotel, Singapore
Grand Copthorne Waterfront Hotel, Singapore
Katherine Wolfe
Head of Business Transformation
NAB
Check out the incredible speaker line-up to see who will be joining Katherine.
Download The Latest AgendaConference Day Two - 23 January Wednesday
Wednesday, January 23rd, 2019
2:45 PM Transforming Branch Experience with Human-Centered Designs
- Ensuring the customer is the focal point of all interactions and services
- Applying design-thinking principles to reimagine the branch experience
- Striking a balance between design, efficiency and customer-centric