Day Two: Monday, April 20th, 2020

7:30 am - 8:00 am Networking Breakfast

8:00 am - 8:05 am Chairperson's Remarks

With terabytes of data created daily the critical role of the CDAO is given; what is not as well established is the technical expertise required, how much data governance is needed and exactly what the role entails or the precise reporting structure. As the CDAO role continues to change and grow in importance- collaboration and agility are of paramount importance in the journey of being an effective data executive. The CDAO needs to lead by example how data and analytics can lead the organization as a competitive force that adds value. Proactive CDAOs are trying to prioritize focus and actually execute while getting as close as possible to a recipe for success in an evolving space:

·         Maintaining compliance while accelerating innovation
·         Defining the role’s importance and collaborating in the C-Suite
·         Providing metrics to communicate successes to other stakeholders
·         Instilling a data-driven culture which empowers digital transformation
·         Success depends on the success of other
·         Recognizing unique organizational levels of complexity
·         Demonstrating value while innovating for sustainable success
Leveraging the optimal balance of innovation, ethics and governance

Bill Wilkins

Chief Risk & Predictive Analytics Officer
Safety National Casualty Corporation


Charles Borges

Military Director of Analytics


Colin Coleman

SVP Data & Analytics

8:50 am - 9:20 am From Black Box to Fish Tank: Explainable AI

As organizations from all industry sectors begin to utilize AI in their business processes, the ability for AI models to explain how and why they arrived at a particular conclusion is emerging as a key requirement. In this talk we will be discussing explainable AI (XAI). We will address some of the drivers across different industry segments, survey the current “state of the art” in explainable AI, and show how XAI needs to be understood in the broader context of Data and Analytics governance. 

9:20 am - 9:50 am Creepy vs Creative- Balancing Data Ethics and Privacy Considerations with Commercial Opportunities

Devi Kyanam - Senior Director of Data Science, UnitedHealthcare
Navigating between the intrusive and useful ways to utilize data can be challenging. With data breaches and misuse of data in the news- concerns of data privacy, ownership and utilization are under heightened scrutiny. Regulatory bodies are weighing in by enacting legislation such as GDPR, CCPA and more. Explore the benefits of end-to-end data governance including commercial and ethical considerations surrounding data collection and use. 
In this session:
•Navigating privacy and data ownership
•Fueling strategic business growth through data
•Instilling privacy by design to protect data and its ethical processing
•Establishing transparency in data collection and usage


Devi Kyanam

Senior Director of Data Science

9:50 am - 10:20 am Session: The People, Processes and Technology for Empowered Digital Transformation

Adding strategic value to the organization through innovation and revenue is essential. Effective digital transformation empowers people, processes and technology to align with the corporation’s strategic vision. As these changes occur and the job function morphs into something new an ever-evolving set of expectations and ideals must be upheld and instated.
While integrating emerging and legacy technology—establishing a plan of action, utilizing the tools at hand and a continual willingness to adapt is integral to future success.

This session will include discussions of: 
•Developing and thriving in the digital world
•Communicating evolving board-level responsibilities
•Adapting to changes in corporate structure

10:25 am - 10:55 am Business Meetings

10:55 am - 11:25 am Business Meetings

11:25 am - 11:55 am Business Meetings

11:55 am - 12:10 pm Networking Break

Master Class

12:10 pm - 12:55 pm Time to Value: Why Reliable Data is Not Enough
It is no longer enough for an enterprise to make reliable data available to every team using complicated or heavy processes. In a world of new business models, new privacy regulations, and evolving user expectations, timing is everything. And the enterprises that can act in real-time win big. 

In this session, you can discuss the impact of real-time data access on:
  • Building a technology and growth stack
  • Respecting end-user rights and preferences
  • Delivering value from AI and ML
  • Developing data-driven/experiment cultures


12:10 pm - 12:55 pm Super-Charging Brands Amidst Changing Consumer Trends
While marketers believe brand is important (58 percent with prospective customers and 65 percent with existing customer, the 2019 Gartner Brand survey showed 35 percent of marketing teams struggled with managing global brands, according to Gartner. Yet competitive brands are fighting to stay relevant amidst ever-changing consumer behavior and massive industry disruption. Today’s marketers face massive challenges as consumer behavior has shifted the consumer/brand relationship – empowering the consumer like never before. Join us as we discuss the ways disruption, in tandem with shifting consumer behavior, is challenging the world’s largest, most-iconic brands to push the marketing envelope in new ways. We will explore strategies for staying relevant in a digital landscape that is constantly changing, including:

•Understanding how and why consumer behavior is changing 
•Turning to disruptive technologies, like AI, to better understand consumer habits 
•How to meet customer demand for personalized, real-time experiences
•Driving customer-centric innovation at scale and speed 
•Transforming legacy, non-digitally native organizations

1:00 pm - 2:00 pm Networking Lunch

2:00 pm - 2:30 pm Advancements in Jet Engine Monitoring Using AI

Dinakar Deshmukh - Vice President, Data Science & Analytics, GE Aviation Digital
This talk will focus on application of AI and machine learning technologies in health monitoring of jet engines. Specifically, how AI technologies are pushing the envelope and changing the ways we traditionally thought about PHM. This talk will highlight how Physics based understanding and data driven techniques must come together to drive differentiated outcomes for airlines.  The talk will also present examples on how to combine both structured and unstructured data for predictive maintenance. The presentation will conclude with a section on GE aviation’s lessons learnt in this area for the past 7 years.

Dinakar Deshmukh

Vice President, Data Science & Analytics
GE Aviation Digital

2:30 pm - 3:00 pm Keeping Data Secure and People Productive

Discover how organizations are creating a culture that promotes openness, transparency and collaboration of securing data. Data consumers want to use the analytics frameworks of their choosing but with flexibility and self-service access to data comes potential security vulnerabilities.  Compliance mandates are sometimes at odds with shadow IT.  

Explore the corporate and individual responsibilities required to keep data secure in this session:
•Balancing user preferences for data access  with compliance requirements
•Allowing for auditing of data sources and end user activity
•Creating a culture of security awareness with the volume of data in play

3:05 pm - 3:35 pm Business Meetings

3:35 pm - 4:05 pm Business Meetings

4:05 pm - 4:35 pm Business Meeting

4:35 pm - 4:50 pm Networking Break

4:50 pm - 5:20 pm Leveraging Digital Natives and Digital Immigrants to Provide the Needed Talent

Doug Bennett - Vice President of Data & Analytics, Ashley Furniture Industries
Data and Analytics Executives have seen the potential for Artificial Intelligence but struggle to implement it. One of the biggest challenge is integrating the varying strengths and weaknesses of the five generations within today’s workforce. In this session hear best practices and use cases for advancing skills for implementing digital transformation.  

•Establishing a training course that fits the goals of the business 
•Determine where talent is coming from and how to attract those practitioners 
•Create incentives for employee retention and acquisition


Doug Bennett

Vice President of Data & Analytics
Ashley Furniture Industries


5:25 pm - 6:10 pm Working Together- CDPs and DPMs
Staying ahead in today’s high-speed consumer-centric market utilizes real-time data to provide the right experience at the right time across touchpoints and channels.
Brands utilize Customer Data Platforms (CDP) and/or Data Management Platforms (DMP) to capture, correlate, and manage customer data. In this session, explore the benefits and differences of each platform. Explore effective and efficient data activation across multiple channels:

•Addressing global privacy considerations
•Analyzing and modeling for a true understanding of behavior across all touchpoints
•Improving engagement and ROI throughout the marketing stack


5:25 pm - 6:10 pm Measuring and Evangelizing to Improve Customer Analytics Maturity
Create roadmaps for future success by filtering through machine learning capabilities. In this interactive discussion assess your analytics capabilities and how to adjust your program to achieve the results you are seeking.

The conversation will cover:
•Standardizing data content across channels
•Measuring effectiveness of data collection and capture across touchpoints
•Assessing and utilizing the right models- descriptive, diagnostic, predictive or prescriptive?


6:15 pm - 7:00 pm Trust: Data as a Weapon or a Tool?


6:15 pm - 7:00 pm Technology: Insights in Deploying Real World AI
Rob Milstead - Senior Vice President for Strategy and Digital, Genuine Parts Company


Rob Milstead

Senior Vice President for Strategy and Digital
Genuine Parts Company


6:15 pm - 7:00 pm Talent: Developing the Data & Analytics Workforce of Today and Tomorrow
Armin Kakas - Vice President, Advanced Analytics, American Tire Distributors


Armin Kakas

Vice President, Advanced Analytics
American Tire Distributors

7:00 pm - 7:35 pm Cocktail Reception